Worst motel stay ever. Cheaply built and furnished prefab building we were in was poorly managed, poorly maintained. First room we were given had not been cleaned - trash, dirty dishes, dirty bedding. Second room had no heat on a night when it snowed. Off-site owner was no help - a friend of the owner and her husband tried to help, fixed the heater temporarily, and brought a space heater on the second day. Owner did not respond to text. AND it was expensive.
Deborah
เข้าพัก 2 คืน, กันยายน 2018
ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
3 ต.ค. 2018
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Niko one around non arrival. Could sTV working within living quarters of the home, but no one answered the door bell. Finally, after having on the windows a very young child came to the door and told us to just go to the unlit and the key was inside. The rest was good.
Nice quiet location and the room was comfortable, however when we had a neighbor next door it was obvious the walls were very non sound proof. Easy to hear the people next door talking and what they were saying.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กันยายน 2018
ตรวจสอบแล้ว
6/10 พอใช้
Brenda
5 ก.ย. 2018
Nice, locally owned motel
The staff was very nice. The room was very clean. The outside of the hotel was rather run down.
Overall nice place. Great location. Rooms clean and enough room for 2 people. Wish I could’ve opened the window but it was full of spider webs and the trailer park is like 5 feet behind the window.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กันยายน 2018
ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
4 ก.ย. 2018
Employee Parking???
Oddly, seemed; both days... apparently EMPLOYEE vehicle parked in drive through, blocking what would normally be lane for guests to check in at office door. Even a seecond vehicle, it seemed, parked, fair blocking door, as well as any parking near office entrance. Any attempting park near office to check in, then tending block entire 'frontage'/passage from highway access point across to rooms. Seems such space ought NOT be, round the clock, day after day, blocked.
Decent place but got a TEXT from the hotel after we left accusing us of taking a blanket and telling us we'd be charged $59 for it. We didn't take a blanket and thought the way they went about contacting us and addressing the issue was really unprofessional.
We loved the rustic cabin feel of our room. My daughters and I loved our 2 night stay in Custer at Mystic Valley Inn. It was our favorite place to stay during out 2 week road trip. The staff was so helpful as well. We will be back someday.
We were visiting Custer State park. The Motel was very close to the park and the town of custer, but far enough away from town to be very quiet and private. The room was very spacious with seperate rooms. I really like that privacey. There was a microwave, refrigerator and flatscreen cable TV in the room. The beds were clean and comfortable. It is an older motel but maintained very well while preserving the older charm. The staff were so friendly I really felt like they were close friends. My dog was welcome with no additional charge. The grounds are huge, well over an acre, and very nicely landscaped. There is a gazebo with fire pit and very comfortable furniture. We saw some deer and a fox, I think, and other wildlife. Overall I really enjoyed my stay. I will be back often.
Great location.... very convenient to get over to Mount Rushmore and not too far from Badlands NP.
Nothing special my stay was fine. Room was clean.... I had a nice shower... no food in the morning but I got to drink some coffee.
Great location at the end of town, quiet and right at the entrance of Custer State Park. The rooms are small but newly renovated and tastefully decorated. A great deal for the price!
Convenient location, close to Custer State Park, Wind Cave National Park & Jewel Cave National Monument. Two separate rooms, would be great for a family. A good value for the price.
Faye
เข้าพัก 2 คืน, กรกฎาคม 2018
ตรวจสอบแล้ว
4/10 แย่
Elaine
11 ก.ค. 2018
ไม่ชื่นชอบ: ความสะอาด
The area was wonderful. Custer was a great place vacation at. The hotel was not so great. It reeked and stunk of mold. Less than 24 hours there are my lungs were burning.
Cute place by Custer. You get a great value to stay here. No breakfast or amenities, but great clean room for the price. Beds were comfy and perfect to just crash a night. Staff was helpful and friendly.
We arrived at Mystic Valley Inn a few days after receiving a RE-CONFIRMATION from Hotels.com only to find a mess of a motel with construction equipment in front of it. We knocked on the office door. No one answered. We walked all around the motel, no one was there. We looked in the windows. Everything was torn apart as if they were remodeling. Why we were not notified of the closure of this motel is beyond us. Looks like hotels.com does not keep track of the resorts they sell. I had a very bad feeling about this place when I tried to re-confirm on my own. No one ever answered the phone, but the number was not of out service. No answering machine, either.
Thankfully, we had been on a walk and we walked past a place down the road from Mystic Valley Inn that looked really cute called Calamity Peak Lodge. When we fond Mystic Valley Inn was not open for business, we drove down the road and checked in at Calamity Peak Lodge which is so much more appealing than the outside looks of the Mystic Valley Inn. My friends and I rented a two-bedroom suite with a full kitchen for less than what two separate rooms would have cost us at Mystic Valley Inn. We were so happy!! It worked out way better for us in the end.