โรงแรมและที่พักในคัสเซตา

"Checked in around 3pm, but didn't get into the room until after dinner. The room and amenities were good. After unpacking, I pulled the chair out from under the desk and noticed something had been dragged out by the chair. It turned out to be animal feces! I contacted the front desk and was told that none of the housekeeping staff was on duty, but that he (the front desk manager) would come up to sweep up the mess. After sweeping up the feces, he left me with a container of antiseptic wipes to...

"Nice place."

"Very convenient to Southern Union Community College and several places to eat."

"A/C needed maintenance and so did the bath/shower really needs updating"

"Room was clean, nice. Staff was friendly"

"There were roaches in the room. One crawled across my face and they refused to refund, give a free or reduced night. They wouldn't do anything."

"Front desk staff were very nice"

"Great place with friendly staff, highly recommend this hotel"

"Outside is clean and well lit. Room REEKED of mildew. Overpowering mildew smell. Not super clean."

"Good 👍"

"The front desk staff was very helpful and compassionate to my needs with my mom that made a big difference"

"Well, not a great stay. We were given a room on the first floor & as one of us walked into “reserved room” -a gentlemen was coming out of the bathroom having just showered. Embarrassing for us and him! We returned to front desk to inform them of their error. The clerk apologized and blamed the error on the computer system. Our new room was fine, on the 3rd floor, but the common hallway was very hot-Air conditioning wasn’t working. It was 90, plus degrees outside & felt like that in the common...

"Nice a quite area, close to everything. Very cleaned, good breakfast"

"Great stay"

"It was really disturbing. People with loud music and talking, laughing and playing around really loud until midnight. I call the office around 11pm and nothing change."

"It was a perfect stay."

"The hotel was dirty. The toilet was clogged. The phone didn’t work. No dial tone so had to go down to report the toilet and I was given a plunger and considering it was already clogged upon me checking in, maybe a maintenance person should have came up. The ice machine was not even plugged in but considering how dirty everything was maybe that was a good thing."