The property was dirty, the conditions of the bathrooms were bad. We couldn't use the toilet in our room because it was clogged and the shower was also backed up. I called for maintenance, they came into the room to fix, however the problem wasn't resolved. They have a venue hall upstairs and they hosted a wedding on Saturday and it was extremely Noisy, you could here the music and the vibration of the walls until 1am. Also the restaurant hours were not as specified current hours are from 7am-3pm.
The hotel is both elegant and well-maintained, offering a pleasant and refined atmosphere. Conveniently located in the downtown area, it provides easy access to a variety of shops and dining establishments. This establishment has become my preferred accommodation whenever I visit the city.
Todo excelente ! Ubicacion, insgalaciones limpias y cuidadas, personal atentl y preparado el problema fue que se 3 noches 4 dias solo un dia limpiaron la habitacion. El primer dia loa demas dejabamos por la lañana el cuarto, regresabamos 3 o4 de la tarde y estaba igual que como se dejo y mas tarde todavia cuando estabamos descansando querian entrar a limpiar. Y obvio estabamos duerkiendo asi que se les pidio que elndia siguiente por fabor realizaran la lilpiezs antes de medio dia cosa que no ocurrio. Todo bien , excepto ese punto
Staff was very rude and unprofessional. Along side from what Expedia stated they refund money, im general overall, DO NOT RECOMMEND this hotel for Americans.