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San Rocke House Hotel

3.0 star property
Travelers start their day with a hearty English breakfast at San Rocke House before finding peaceful moments in the garden or exploring Cuenca's landmarks

Choose dates to view prices

San Rocke House in Downtown Cuenca offers a quiet retreat with English breakfast and a coffee shop. Guests can relax in the serene garden, enjoy high-speed WiFi, handle laundry on-site, or unwind on the charming terrace before exploring nearby attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
The current price is ฿1,524
฿1,524 total
26 May - 27 May
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About this property

San Rocke House Hotel

  • Hotel located in Downtown Cuenca
  • At San Rocke House Hotel, you can look forward to free English breakfast, a terrace and a coffee shop/cafe. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • A 24-hour front desk, a TV in reception and tour/ticket information
  • Room features
  • All guest rooms at San Rocke House Hotel include comforts, such as premium bedding, as well as amenities, such as free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • Flat-screen TVs with premium channels
    • Daily housekeeping and phones

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9.0 out of 10, Wonderful, 128 reviews
The price is ฿2,183
฿2,183 total
26 May - 27 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive smart lock details

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 16 February and 17 February.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 12 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 12 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is San Rocke House Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at San Rocke House Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at San Rocke House Hotel on 26 May 2026 start from ฿1,524, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at San Rocke House Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at San Rocke House Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at San Rocke House Hotel?

Checkout is at noon.

Does San Rocke House Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is San Rocke House Hotel located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of University of Cuenca's Orchid Garden, Museum of Extreme Art and Museum of Modern Art. Casa de los Arcos Art Museum and San Sebastian Plaza are also within 10 minutes. Unidad Nacional Tram Station is 18 minutes by foot and Gran Colombia Tram Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.8

Cleanliness

9.4

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

Reviews

Verified

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities, room comfort

Safe, clean

So quiet, clean, nice inside. For the money well worth it
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Nidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es acogedor pero muy pequeño, y aunque el personal fue muy atento, los huéspedes hacian mucho ruido. Nos quedamos 3 noches en Julio, no recomiendo una estadía mas larga. Es conveniente la ubicación y tiene lugares para comer alrededor. Caminando llegas al centro histórico en 15 a 20 mins. No lo recomendaría para familias con niños pequeños. El desayuno incluido es pre-determinado por dia por lo que no puedes elegir que comer.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendado

La atencion estuvo muy buena, la zona es segura. El personal ayudo mucho en la estadia. Regresaria cuando lo necesite otra vez
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel, el servicio del personal del joven de recepción y la chica de servicio en la cocina. Desayunamos muy ricos. Parqueaderos en área segura y tranquila frente al hotel. Ximena la administradora un amor también. En cuanto al hotel tiene una ubicación muy cerca del centro histórico a pies. Al lado puedes alquilar bicis. Tiene agua caliente. Buenas cobijas y amplias habitaciones. Amamos el lugar y volveríamos nuevamente
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención del personal las habitaciones súper limpias los desayunos excelente
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la atención perfecta
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities, room comfort

Alojamiento para mochileros.

Ofrecen muy poco para el costo de la habitación, es un hotel de mochileros y lo hacen pasar como un buen hotel, la atención es pésima, excepto por Oscar que fue muy atento, los demás fueron inoperantes. El lavadero siempre estuvo tapado y nadie lo resolvió, el desayuno es muy mínimo, no variado y toman media hora en servirlo. El parque o es a 2 cuadras.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención de primera de sus host, tranquilo, limpio, buen servicio, un hotel familiar y quienes no les gusta el bullicio, el internet si deben mejorar la conectividad. Personal muy buena onda..
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable pero se escuchaba todo lo que hacían en el comedor y cocina. El precio estuvo bien
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY DIDNT HAVE OUR RESERVATION. We had already talked twice with the hotel confirming that our reservation was made successfully. But when we got there, they didn’t provide any solution or alternative even though it was really late at night. We had to call several hotels and knock on their doors until we found someone to take us in.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bueno y central, los desayunos muy malos y poca variedad
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, cómodo y limpio. Cerca del centro de Cuenca y a lugares comerciales
Stayed 2 nights in Jan 2019
Verified

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, cute hotel, big breakfast. Our room was pretty loud at night due to street noise, so not great if you’re a light sleeper. The main thing that stops me from giving it a perfect review is that we had no internet in our room. However, I’d stay there again but just ask for a quieter, better connected room.
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Edisson Stiven

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Muy normal y poco confortable

Las fotografías muestran otra realidad. Se siente mucho ruido, el desayuno es monotono. Hay poca privacidad, por lo menos debería haber un blackout para las ventanas. En general muy costoso para lo que ofrece. El internet es lo peor
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel eccellente, ottimo rapporto qualità prezzo

Hotel eccellente, ottimo rapporto qualità prezzo, a due passi dal centro e dall'Università di Cuenca, in una zona silenziosa a due passi dal Rio Tomebamba. E' la terza volta che ci vengo e mi sono trovato sempre benissimo. Unica pecca è l'assenza di un armadio adeguato per disporre il vestiario, ma il problema è sicuramente superabile.
Stayed 10 nights in Aug 2018
Verified

8/10 Good

maria del carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no es un lugar para parejas, pero si para ir de negocios o solo
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
En general cubrió las expectativas, sólo que nos sorprendió que teniendo tres plantas con habitaciones, no aclaren que no posee ascensor.
Stayed 8 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely done restoration of a historic building near the city center and restaurants.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y atención
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Adventure

Great time. The hotel is beautiful and the staff are extremely helpful and courteous. The hotel is well located close to Old Town and all the major parts of the city. Public transportation is just a block away. The breakfast was delicious. The Wi-Fi was reliable and fast.
Verified

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jhoanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024