Search Hotels in Arden-on-the-Severn, Crownsville

"Clean room"

"The hotel was wonderful. It was very clean and the staff were extremely helpful. The airport shuttle was very convenient. I will definitely stay there again. "

"I would great this stay👍👍"

"Awesome stay"

"The staff was very welcoming upon our arrival. Valet, bellmen and front desk associates extremely friendly and helpful. "

"Great experience "

"this is the 2nd time we've stayed in the hotel.. the first time it was amazing! this time was somewhat so so.. 1. when i arirved abd checked in i requested extra blankets and pillow, fron desk supposedly wrote down our request.. came back around 8:30pm - no pillows and blanket.. wentdownstairs to the lobby and reuested again.. finally at 11:30 pm when im about to sleep.. big banging on the door.. with room service.. 2. first night was getting a bit warm outside.. so i lower thw thermostat.. next morning seems the temp did not nudge at all.. during the 2nd day temp outside reached 80s, the room maintained 25C but it seems the control could drop it lower but thwrmostat in the room was at 25c. I complained to the front desk before checkout the 2nd nite and gave me a $150 compensation.. the front desk was helpful and accomodating... but for this caliber of hotel i was expecting more compared to the last time we stayed.. the big difference between now and the last time last time we stayed in the room facing the school.. and this time we stayed and grabbed a last minute deals.. overall it was a decent stay.. just two different experience with the rooms... i would stay there again.. near to school, restaurant, parking is very convinient... and lastly quite clean.. "

"I have to say, the beds were the most uncomfortable beds I’ve ever slept on. If you like a firm, hard bed, this is your spot. Unfortunately, I do not and as a result, I didn’t sleep a wink and woke up with a sore back. Bring your own pillow top for this place. The staff was nice and facility was clean. "

"Room was clean and the staff was very helpful. "