โรงแรมใกล้สวนลอยฟ้า Crossrail Place, ลอนดอน

"A welcome change from London hotels. Nice little Italian lady looking after the guests."

"Great view. Great amenities and easy to get to and from. Helpful and friendly staff."

"Very beautiful place with a lot of amenities. Location is perfect and the staff are very friendly and helpful"

"The breakfast was very good and there was a large selection catering for everyone"

"Perfect for concert"

"The property for us was very clean, well diverse, and had friendly and helpful staff. The location couldn't have been better suited with public transportation around London within a few minutes. All necessary stores was within walking distance, including restaurants, supermarkets and even a huge shopping mall. There is also lots of Caribbean (West Indian) heritage in the area and the hotel honored that with some rooms named after some Islands."

"Lovely hotel, professional staff"

"We arrived at 3pm, the correct time for check in. We have NEVER seen such a huge queue for check in and such a disorganised system! People were checking in, no rooms available, people being asked to wait whilst rooms were being finished…. It was complete chaos in the reception area. Surely a hotel knows exactly how many rooms are booked, they should arrange for extra staff to be on if they have special offers on/special occasions etc to avoid this chaos. It took approximately 30-45 minutes to...

"The hallways were very dirty and in need of a vacuum. We booked a room (209) for 3 people. The 3rd bed (sofa bed) hadn’t been made when we checked in so we asked it to be done. We were assured it would be done in the evening but when we came home at 11.30pm it still hadn’t been done. So we had to ask again…it was done after midnight….waiting to go to bed is not ideal. I don’t rate this hotel at all."

"Georgina has been very helpful over the phone, when I said I wanted to request for early check in and Irene also helped us get a room quickly. It was very welcoming."

"The hotel was perfectly good in every way except for the noise that carried on throughout the evening and stopped me from sleeping well. We didn't have any rooms next to ours and it was a Monday night, so really not sure what was the cause but I'd never stay again because of that. The location was good-- across the street from the underground, staff perfectly nice, (though bar staff didn't know how to make a martini), room perfectly good but a hotel is for sleeping and I was woken up every hour...

"Other posted review was an error. Great stay!"

"Lovely building, a building with character and high ceilings, lovely staircase, lovely decor, lovely staff, breakfast was really nice."

"Excellent location as we were watching a show at the O2 arena. A piece of history in the middle of high rise buildings. It’s been lovingly restored and maintained with quirky design elements to it. They had great breakfast choices and had a relaxed atmosphere. I love these kinds of places. Just the relaxing weekend my husband needed."

"Very polite and helpful staff. Easy to check in and out. Definitely good for a stay in London as it’s walking distance to DLR / Canary Wharf station."

"Registration and bar staff very friendly. Lovely clean and comfortable rooms in a really good location for shops, restaurants and tube stations"

"Our stay here went without a hitch. Kitchen was fully equipped, everything was clean and bed linen was nice and fresh. No complaints about the room at all as it was just as described. The walls are a bit thin so you can hear noises from outside in the corridor and across the rooms so just be aware incase you get some rowdy neighbours 😅"

"The staff were very welcoming and friendly. The breakfast was excellent. Lots of choice. Just a shame our room was near a busy road. Another time I'd prefer a room overlooking the garden."

"Bed was uncomfortable. Two single beds joined together with a thin double mattress put on top. There was a dip down the middle of the bed where there was a gap between the beds. It’s a real shame as the hotel was pleasant and very quiet."