โรงแรมและที่พักในครอสส์ ฮิลล์ส

"Excellent stay, rooms very clean, staff were fantastic"

"Great staff"

"Rooms need upgrading on the 2nd floor. We arrived 1pm. Check in normally 2pm. Reception wanted £10 extra for each room for an early check in. PARKING EASY £4 PER NIGHT "

"We were given a room in the courtyard area no43, It was small for 2 people It smelled musty and damp The wallpaper on the outside wall was blistered.One end of the radiator, the thermostat end, was tied to the wall with a plastic tie wrap.The window was to high to reach to open There is no lift in the main part of the house or the Courtyard rooms.No43 is on the ground floor"

"We made our booking via a partner agent on arrival we were told to had to pay for parking which we weren’t aware of. £5 per night. We’ve stayed here many times over the years & never paid for parking . Despite pre checking in online the day before arrival with both guests details there was only 1 set of towels. Room was clean although I found an extremely long black hair in the bathroom I have a blonde bob. Value for money it served its purpose for our hiking break."

"The hotel is lovely and well situated. We had a suite which can accommodate a family of 5. The pool was nice and clean (but water was a little on the cooler side). There were floats and noodles the kids could use as aids. The gym and sauna are nice but we didn’t get to use them. The room service menu is good and well ranging. Not many staff on reception at check out."

"Friendly welcome on arrival, clean and modern room, no noise whatsoever from the pub downstairs. Strongly recommended."

"Everything is done remotely, but it doesn't suffer for that. We were very pleasantly surprised by the place and it had a lovely view over the valley. Clean, modern and much more than adequate"

"l didn't have break fast,but the parking was excellent 👌 "

"Average hotel for cost, would recommend. "

"Nice food "

"Room was ok but not refreshed daily. The staff were friendly and wanted you to have a good stay. Didn't like that residents had to pay parking."

"We first stayed in Nov 24. This time we stayed Apr 26. Previously we were in the Annex, but this time we were in the main building. The room was large and nicely decorated. I booked two rooms as our adult daughter came too. Both rooms were cold even though the heating was on, but its an old building, so probably difficult to heat. The included breakfast was OK but was timed this time around with half an hour slots. But we were OK with this. Plenty of onsite parking. We had a party of 15 for a...

"Very friendly and helpful staff"

"Lovely setting for the wedding"

"Continental breakfast was good and staff were very helpful. The rooms are a bit outdated, stayed in a double room on the ground floor. And they do need to dust the furniture in the room. Bathroom was modern looking and clean like it had a refurbishment. Staying on the ground floor was a bit noisy at times with doors closing etc and hearing the bar and staff entrance door opening and closing. Overall good values for money and nice to have Co-op and Tesco nearby. Plus the Italian restaurant...

"Breakfast wasn’t fresh enough unfortunately"

"Breakfast was superb did not get to spa"