Search Hotels Near Crazy Kiln, Kenilworth

"Chose this hotel as it was in range on the NEC whilst we stayed overnight for Crufts and was very reasonably priced. Room size was decent, beds were very uncomfortable - could feel every spring and hardly got any sleep. I would have changed rooms but I had seen there were similar reviews about this. Rooms could be updated as the wallpaper was coming away, there were holes in the carpet, sink taps were a struggle to turn on/off and the lock on the inside seemed a bit worn. The walls were thin and could hear music playing until late (think it turned off around 10pm but couldn't tell as we had the TV playing). Can't fault free parking and free breakfast. I only grabbed a couple bits as needed to leave early, but the spread looked decent. The staff were really lovely and accommodating and I liked that it was a 24/7 manned reception as you never know when you'd need something. Simple amenities such as a water fountain in reception would be a good addition. Don't think there was a phone in the room to contact reception, unless it was hidden away somewhere. Overall, basic but very decent for price paid and proximity to major events. Amazing staff but hotel rooms need a revamp. Perhaps bring a thick blanket so you can use the duvet as a mattress topper."

"When we first arrived, the desk receptionist was not very Ord to say the least and we were off to a rough start when the room key would not work several times and we had to hike up the stairs because the elevator was out of order. There was some confusion about the dinner menu so we skipped dinner in the restaurant but in the morning we had an amazing breakfast buffet laid out which was one of the best breakfast buffets I’ve ever seen. After reading the reports of the restaurant I had my doubts but we were totally shocked at the ample and delicious breakfast buffet. We reported our concerns to the manager who was very responsive and helped us sort out the problems. It’s a lovely setting the room was great. We had a comfortable stay. It was not too hot. It was just perfect and most ways. A good value and especially that breakfast I can’t say enough."

"Lovely hotel. Family room was great, especially for our dog. Pool and steam room were great."

"Good value in all with really lovely staff which made the stop. Why i have given them 3 stars is because they had no eggs for breakfast for me that a crime as i stay away a lot i don't want fried food so always have poached eggs. When you have a full day ahead of you i rely on breakfast which is why i paid £11.95 for it in advance. What was served was poor quality and not worth the money. I still cant believe a hotel with no eggs!"

"Nice enough . Bar seems a bit pricey. Service can be slow , car park is tight. Good for a night stay . Town is close by with a decent mix of bars and restaraunts"

"Lovely staff, good room. Thank you!"

"Everything was spot on "

"Staff always friendly, rooms are nice. The food is exceptional!"

"Staff were helpful but to be advised at check in there was no bar available seemed a bit poor. This is our second time staying here as the first time was excellent however wont stay again. Feel the hotel could if advised via email before the check in date. "