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"Ok"

"Great for a stay. Just needed more heat at night for sleeping and no where to change temp with central air and only a very small space heater to help. Everything else well worth it!"

"Decent"

"The staff was helpful when I requested another room because the first room smelled like smoke"

"Literally one of my favourite hotels in Niagara Falls! This is my second stay at Vittoria Hotel & Suites, and I can confidently say it’s one of the best hotels I’ve ever stayed at. From the bright, modern atmosphere and beautiful lighting to the friendly staff, delicious breakfast, and incredibly convenient parking, everything makes you feel welcome. Walking into this hotel feels refreshing, especially compared to some big-name hotels like Marriott, Sheraton, and Hilton, where my experiences...

"Very clean and spacious room. Comfortable king-size bed. Staff were more than happy to offer us extra water and coffee supplies throughout our stay. We found the location excellent, easy walk to wherever we wanted to go! Beautiful views throughout the hotel."

"Very disappointing experience! I paid $35 for hotel parking, expecting better security, but someone stole belongings from my car. Despite having cameras installed, the hotel didn’t even bother checking the footage. Staff showed no courtesy or concern and simply said they couldn’t help. Ironically, even a $5 parking lot has a security guard on duty, while this hotel has none. Absolutely unacceptable customer service. Would not recommend!"

"Quiet and clean, friendly staff pretty tasty buffet breakfast."

"My room was decent but it had a jetted tub in it, which was broken. The power button was broken off, and it doesn't work. You get charged extra money for that room, when it doesn't even work."

"Sheets and towels were clean. Close to attractions. There was a loud humming noise that came from a close restaurant that keeps you up at night."