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"Staff were very professional. At the time of checking in it was very busy. Room was upgraded to a suite due to shortage of rooms. This was very much appreciated and made our stay more enjoyable."

"The room smelt or sewage and the tv was not working until a nember of staff came and put it right. The breakfast was ok and the staff were good."

"Cleaning staff was great. The room was not what was advertised and when we contacted support they mentioned that they could do nothing about the request as it "at least had a bed""

"Great spacious room lovely breakfast excellent gym and pool facilities "

"Powerful shower and lovely hot water"

"Front of house amazing, food excellent and room stunning. Definitely returning "

"Pleasant stay - lovely setting for this hotel."

"Great gym, pool and suanda facilties "

"Breakfast and property/room is just good enough to what you paid for (£49-1 night for a double room 2A). Also included parking."

"Lovely room, friendly staff , clean and tidy great pizza ! Thanks for our anniversary gifts x"

"Everything was as it should be. The staff were friendly and helpful and I was made to feel most welcome."

"Staff very helpful, rooms nice and clean ,"

"Parking was easy, staff were friendly "

"Whilst the room could have done with a little update - fraying carpets and old furniture being held up with paper underneath the legs - it was an amazing experience. The hotel has an old period charm and sits perfectly in the Ditton Village area. I did not have an opportunity to try the breakfast, but hopefully next time I can. A really lovely stay and very polite, helpful staff."