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"Would stay again"

"Staff is amazing, hotel is super clean. Love it!"

"Nice but a little overpriced in my opinion. It wasn't a 5 star hotel."

"I reserved a room with a King bed and they ended up giving me a room with 2 small beds. The room was clean, air conditioning worked well. Just wish I would have gotten what I paid for is all."

"It was ok for the price if you’re not looking for an updated stay. Ok for work trip but wouldn’t take my family to stay here. It just seems old and outdated. The beds need replaced due to sagging in the middle."

"Machines is breakfast area we’re not working. Vending machines did not working. Cleaning staff left used towels in room and did not replenish soap in room. Tried going to front desk and could not get a response. Individuals drinking in parking lot and playing loud music until early hours!"

"There were dead flys in my bed and the towels weren’t even clean. Had to ask for a second set.and there was just a frame propped up against my door"

"Reasonably priced. Always clean. Hot tub is nice and rooms are clean and tidy"

"Will stay again."

"Stayed here previously without issues. This time was different. First room had an awful smell. Staff did change our room. Second room also had a very odd smell (like maple syrup) but was not disgusting like the first. When showering, we noticed mold on ceiling (took pics). Breakfast next morning was luke-warm to cold. I even asked to refill the sausage gravy because it was empty, but it was cold. Left message for manager to call me. No call received after 4 days. I called again and left a...

"The walls looked freshly painted in the room. The carpet in the halls was dirty and musty smelling. It was okay to spend the night. It said they had breakfast but didn’t See anything there."

"There is nothing good to say about this property. There were prostitutes in the parking lot; loud noises throughout hall; there were cobwebs in the corners of the room; the sheets were stained and the mattress was horrible; and there were police showing up at 5 am with sirens & lights shining in my room. They were there for the room above me. Absolutely no rest all night."

"The quality inn & suites in Lufkin Texas is poorly managed and not properly cleaned up to the standards of a good hotel. I stayed recently on may 18th 2026 and found ticks in the room by the shower and when brought up they tried to just kill it and not do anything about it..watch where you book..sometimes cheaper isn’t better."

"The ac fan do not wok properly. We had to buy bedding for the bed because it wasn’t clean. The bathroom had bugs. "

"This is a factual report, and not an emotional one. The manager is a kind, helpful person, but is the sole operator. I was in a room, which when I walked in was clean-looking. There was a light on, I had food in my hand, so I didn't bother to turn on any others. I sat on the bed to eat as there was no chair in the room. When I finished, I prepared to go to sleep because I got in late, I noticed flying insects at the top of the vanity mirror. It was only about 2 or 3, at first. So, I took care...

"The ac worked great.. The room stayed cold. However the room was dusty and had not been swept. The night shade didn’t work. I didn’t call the front desk to have the items fixed because we got in late. The carpet in the hall had not been vacuumed. The bed was soft and clean. The bathroom door wouldn’t close because a piece of the door was broken. Not sure I would stay again."

"It was a little challenging to find, but well worth that little backtrack. It is comfortable and quiet. The breakfast is one of the better ones I have seen."

"Great staff! Good internet!"