Beautiful property. Front desk woman (Cindy) was the most nasty, condescending person I have ever met. Loews should do themselves a favor and put her somewhere far away from any human contact.
The pool area was nice; the room was spacious albeit quite dated.
The drainage in the shower was not working well, filling up in a minute. Told the front desk at the evening and they said they’ll fix it, but nobody followed up. The food and food service was good.
Gorgeous hotel in a gorgeous location. What’s not to love!
Linda
เข้าพัก 1 คืน, เมษายน 2024
10/10 ดีเลิศ
Helen
เดินทางกับคู่รัก
29 เม.ย. 2024
Our weekend stay was wonderful!
We didn’t explore beyond the resort because the resort was so beautiful & relaxing. We didn’t need anything else.
The only drawback was the distance between the lobby/restaurants and our room.
This was the worst stay and I have stayed before they put us in a room where right below was a wedding going on couldn’t sleep stomping around there as mold in the bathroom!! It was a horrible stay!
Cameron
เข้าพัก 1 คืน, เมษายน 2024
10/10 ดีเลิศ
Evan
7 เม.ย. 2024
Evan
เข้าพัก 1 คืน, เมษายน 2024
8/10 ดี
Patricia
7 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Rooms seemed a little dated but it was fine. I don’t spend much time in the room. View was beautiful.
This property was beautiful! If you want to be surrounded by water with great views of the bay but aren’t necessarily needing to go to the beach, this place is perfect. Worth every penny.
Coty
เข้าพัก 1 คืน, มีนาคม 2024
10/10 ดีเลิศ
Markele
เดินทางกับคู่รัก
4 เม.ย. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Nice place away from crowds. Pool area is very nice, food and beverage at bar a little spendy. Overall a great stay.
The Bar staff in the lounge area is unmatched in creating such a wonderful and inviting experience. Gabriella, Alexa, Maya, Courtney, Mandi, Bobby, Scott, George, Evan. All just amazing at what they do. Extremely fun conversation and made the stay so much more enjoyable with their service and hospitality.
Very nice resort. I wouldn't go back with kids - there just weren't many options for entertaining them when it wasn't "pool weather." Pretty boring for them overall. Our room was fine - it had a definite "funk" to it - the bathroom just smelled like sewer or mildew or something - I even bought a candle to burn in the bath room because the smell was so bad.
Gina
เข้าพัก 4 คืน, มีนาคม 2024
6/10 พอใช้
Javier, Stockton
เดินทางกับครอบครัว
27 มี.ค. 2024
Property was really nice, however room was outdated, dirty. Bathroom shower had lots of water damage on Sheetrock around shower. For room price and then “upgrade charge” to get a room with balcony was so not worth it for the fee.
The hotel facilities were fine, nothing special. The location was not convenient although they do run afternoon/evening shuttles to town. The biggest complaint was that the food at the hotel restaurants was marginal at best. The "beef stroganoff" was probably among the worst meals I've ever been served in a restaurant. Shredded beef on pasta with a large glob of sour cream on top. Dreadful.
The resort is beautiful, but more adequate for adults. No entertainment activities during my stay. The suite wasn’t that big or accommodating for more than two guests. Their shuttle service doesn’t start until 2pm. The location is beautiful with awesome views. There’s not much to do at the resort.
The property location was amazing but the shower had mold and tiny bugs. It was disappointing as I heard a lot of good things about this property. I reached out to the property but no response back