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"My stay was ok. There was nobody at reception when we arrived and we had to wait there until the personal showed up. Breakfast has not so many choice as it should be."

"Everything was great. Clean room,staff, Lobby doors were locked at night."

"So dirty and gross we got a different hotel."

"Room was ok"

"The staff were friendly and helpful. The remodeled room was clean, comfortable and bright. We enjoyed our visit."

"Loved the evening staff and cleanliness. Pool and gym times are amazing for our work schedule as we travel. The morning staff was not as friendly as the nighttime- specifically Ms Karen who was wonderful. The coffee machine was delicious, keep this please. The cleanest hotel by far that we’ve stayed at in the area from Kannapolis to Concord. The breakfast was ok- but the staff very loud videos while we tried talking over coffee and the eggs were way too runny to try to eat. But overall great...

"I have stayed here several times when I had business in the area. It is always convenient and comfortable. The staff is excellent! This will continue to be my home away from home when I am in Concord."

"Check-in was really easy and check out was very easy. They employ so very nice and very helpful. Would definitely stay here again."

"The room and the hotel in general was clean and made me comfortable which is usually hard for me in hotels. The staff were friendly and helpful and I would stay there again for sure."

"Great hotel! Clean, nice and great staff!"

"Room was clean , the bed was extremely old & hard. I had the worst nights sleep. No amenities. U have to pay for over priced selective processed pre made breakfast from the bar. Only 5-6 selections of Starbucks , no regular coffee. Rooms are outdated & overpriced w/o amenities. "

"Clear, comfortable Shower can be better low pressure maybe having a different faucet type may help"

"The best thing about this property is the location. It is just off the I-85, minutes from the track, and minutes from shopping. There are also many restaurants nearby. We were very pleased."

"Owners are criminals. Hidden charges and unfair treatment ."

"Clean, decent breakfast, nice staff"

"Clean place n front desk was helpful. Good places to eat around there. Breakfast was really really good"

"I wanna begin this review by saying that GWL Concord would probably be a really nice property for families with children, as long as the adults are OK with slumming it a little bit, every child we saw there was having an incredible time. 1. Information- we called a few times leading up to our stay to confirm, property details and policy. When we arrived, we were informed that all of that was incorrect and the phone team is often wrong, but we made all of our travel plans around that team...

"Las fotos que tienen de la propiedad no se corresponde con la realidad. El hotel se ve y está muy descuidado, el ascensor no funciona y las escaleras sucias y con basura. La puerta de la habitación rota, mucha dificultad para abrir y cerrar. El personal que nos recibió consciente del problema nos preguntó si queríamos cancelar la reserva pero a la 1am no teníamos donde más ir. "

"Pros- We love the location. We were very central to Charlotte Motor Speedway and Charlotte Convention Center. There is plenty of restaurants and stores within walking distance as well. The room was very clean and we had a beautiful view of the boardwalk. The bed is firm but comfortable. Our room had a large walk in shower that looks brand new. We liked that the ac isn’t one of the loud window ac units. It is central air you control. The TV had a decent amount of channels but it is a smart tv and...

"The ladies at the front desk were very nice and helpful. I would definitely recommend this hotel."