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"Clean room and polite staff"

"a cancelled and delayed flight from DFW had us looking in am for a hotel for a needed rest /nap and a tv/lounge for a drink and to watch a world cup soccer game. i called and received outstanding service from staff at Aloft. they allowed early check in and opened lobby bar early for the game- even had some great food for the kitchen. manager Enrique Torres personally took care of us opening the lounge and kitchen early. and a free shuttle to from airport as well- and super comfortable...

"We stayed here the night before an early flight out of DFW. The hotel was very clean and spacious. Check-in was fine, but the lady at checkout was extremely friendly! The room was comfortable. Beds are on the firm side. Best part was the hotel shuttle service. It was prompt and the gentleman was extremely friendly and helpful."

"The property was clean and the room was like a mini apartment which I was surprised. Real spacious. The complimentary breakfast was a plus. The gym was new and I loved it . I give them 5 stars all across the board."

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"The staff at the front desk is always great!"

"Nice hotel"

"The pool was amazing, wished it stayed open later."

"Great location"

"Customers service. Room. Breakfast."

"Room was clean. Good size room. Breakfast was the same every day, but sufficient. Staff were helpful when asking for extra towels. Soap provided was not great, went to a Walmart and picked up our own. Water presser was weak. TV was small. Beds not the most comfortable. Overall, worth what we paid for and served its purpose."

"The AC unit was loud and rattled all night, we did not stay long enough to get to try their breakfast, but it seemed like a safe place for the night"

"Buenas las instalaciones. Pero no está bien insonorizado. Se escucha todo lo que pasa en el freeway cercano. No tienen seguridad y no había quien pidiera silencio a muchachos a medianoche. Lo demás muy bien. Ventanas que no dejen pasar sonido son importantes. Ojalá renueven. Y seguridad para reforzar tranquilidad a los huéspedes es muy importante."

"clean room and friendly staff."

"My stay at the Hilton DFW Lakes Executive Conference Center started on a positive note. The check-in process was smooth, seamless, and efficient, and the staff at the front desk were welcoming and professional. The room was nice, spacious, and comfortable. My experience at The Vineyard restaurant was extremely disappointing. I went downstairs for a nice breakfast and an Irish coffee. However, when I placed my order, the server made it clear that she DID NOT KNOW what an Irish coffee was and she...

"I booked a room over the 4th of July. I was unable to travel because of a sick child. This hotel has been horrible in regards to getting reimbursed for a room I did not use. I even paid extra on the room in case of emergency situations. I filed a dispute for reimbursement and was told I would receive a response within 5 to 7 business days. It is now July 14th and have had no response. I talked several hotel staff and booking agency and thus far nobody has helped."

"Clean Room!"

"The staff was welcoming and clean. The beds were very comfortable and nice size. Would definitely come back and recommend and another plus is you are so close to good restaurant and BUC-EES!!!! Can't beat that!!!"

"Big and Clean room."

"close proximity to DFW"