โรงแรมและที่พักในโคเพคฟอลส์

"The property was great with friendly and helpful staff and food was excellent. Will definitely return. Great location to explore the area."

"The room was clean, but very outdated. The pool isn’t in use as stated on the site, there wasn’t any ice, no hair dryer."

"Good place. I’d stay again."

"Excellent breakfast, very nice staff."

"Very comfortable. Will stay there again"

"This is a large inn in a remote rural area. I spent three nights in the inn. My biggest complaint is the food service. There’s a restaurant affiliated to the Inn. The food options are very limited. I ordered six chicken wings and found out inside the wing is cold and the wind is not even fully cooked. It took them some time for the replacement. This time they did it right."

"Clean room and well-maintained area. Easy parking in and out. Close to all Great Barrington and Berkshire venues. Helpful and courteous staff."

"Extremely friendly and helpful staff upon arrival. Provide great insights on local restaurant opportunities, and included a five star breakfast. Highly recommend!"

"Okay place to spend a night but don’t expect any service. This place uses remote “staff” to run the joint. I called the “desk” around 6:30 pm with a request. Got a call back around noon the next day, when we were well on our way. No soaps, no shower cap. Only plus was an urn of good coffee in the otherwise empty lobby. Not much for $160 or so."

"Clean, good for solo traveler not so much for a family."

"Nice room with great TV services and WiFi and even a pool"

"Nice quiet place"

"The beds are comfortable but the room was dirty - hairs in the tub and on the carpet, the cleaning staff isn't equipped with vacuum cleaners and it shows. I think the property could be easily improved"

"No staff on property. Self check in. Expensive for the room. Would not stay here again."

"Old facility, needs refresh throughout"

"The hotel is beautiful, but unfortunately the restaurant was closed the night of our stay and we were disappointed because we planned on eating there. I guess I should have checked the restaurant hours before booking. Most of the town had businesses that were closed in the middle of the week, so just be aware when you book. The person working the desk recommended a restaurant outside of town and it was good. There was no one at the front desk when we checked out early in the morning. The sign...

"Beware, The Brooks Motel is a misrepresented, virtual-only motel that doesn't warn it has no front desk or in-person check-in. This concept only works if the tech and the people behind it work, They didn'.  Upon arrival, I had to call, what sounded like, an overseas call center, find a random Expedia email, and fill out an online form. Then I waited 15 minutes for a room code that never arrived. After calling back, the agent's emails failed to reach my email, so she had to text me the info....

"It’s an exceptional place in every aspect. "