"Good location and a staff that was, for the most part, friendly, professional, and attentive. Special thanks to Maria da Saúde and Rosângela from Housekeeping for taking such great care of our room, and to Renata at the Front Desk for her kindness, professionalism, and outstanding customer service.
Unfortunately, our experience with Veronica, who appeared to be the Front Desk supervisor, was the complete opposite. From the moment we arrived, she barely acknowledged us, avoided even basic eye...
"Good location and a staff that was, for the most part, friendly, professional, and attentive. Special thanks to Maria da Saúde and Rosângela from Housekeeping for taking such great care of our room, and to Renata at the Front Desk for her kindness, professionalism, and outstanding customer service.
Unfortunately, our experience with Veronica, who appeared to be the Front Desk supervisor, was the complete opposite. From the moment we arrived, she barely acknowledged us, avoided even basic eye...
Renato