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"This spot is a hidden gem! Completely inside the rainforest and the staff is amazing. They only use reusable silverware and dining ware even for cooking in your own. The bathrooms are very clean and near the room and the room is right in the rainforest. It started pouring rain in the middle of the night which sounded incredible!"

"Amazing"

"Great amenities. Great location. Easy walking distance to restaurants and shopping. The facility also functions like/as a youth hostel so many younger travellers present so it’s a little intimidating for a family with children"

"Outstanding lodge in a nature reserve with great facilities and friendly helpful staff. The chalet accommodation was spotless, comfortable and very well equipped, and the location in the nature reserve was great. The food in the restaurant was excellent. Only stayed one night, but wish we had stayed at least one more. Having said that, it was not cheap, but good value for what was on offer."

"Great place to stay, will definitely stay again."

"Excellent location right in the rain forest. Quiet, peaceful, beautiful. Friendly staff."

"It was in a good location, quiet and good value for money"

"Great staff, great environment!"

"loved staying at the Sheraton - the hotel is stunning and all the staff were so lovely. Best hotel in Port Douglas. Loved the wild life show and the daintree bar 💕"

"Nice big clean rooms. Great location, walking distance to beach and main road for great feeds. Lovely, friendly staff and a fair price. Thank you a delightful stay x"

"The hotel was wounderful. It was clean, the staff were great and we loved the pools."

"Great location. Breakfast was great and the amenities were thoughtful."

"Had a wonderful 10 night stay at Shantara. We loved being so close to Macrossan st and the beach, while the pool was an amazing end to each day. The Hotel was peaceful, beautiful and quiet. As is normal for Far North Queensland, there is not everyday cleaning service but we don’t use that anywhere anyway. Plenty of parking, but if you didn’t bring a car everything is walking distance with shuttle bus options for longer journeys. The only black mark of the stay were our neighbours on the pool...

"This was one of the worst hotel experiences we’ve had. We arrived, anticipating an attractive and heated pool. We discovered a very dirty, shabby out of date pool that was cold. After much communication with Expedia, the owners of the hotel turned up the temperature on the pool. Unfortunately, because the hotel was listed as a four-star hotel, but was maybe at least a 2 1/2 star or three star hotel, we decided to go somewhere else. The pool was too small to in fact, be usable, despite very...

"Room not clean dirty floors not sure when the last time they were actually mopped ?"

"Klimaanlage"