โรงแรมใกล้ประภาคารคอนคอร์ด พอยต์, ฮาฟร์เดอเกรซ

"One staff member is rude feels as though he can scream at guests as he wishes .. I had a 50$ deposit on a room that had roaches and burn holes in bedding and floors and holes in curtains ..charged for two beds wen only needed 1 . Charged for service animal and towels and wash cloths are dingy and the faucets in the bathroom all leaked ..toilet overflowed and I had to use towel for clean up and they kept my deposit .. I got shocked from the bedside lamp that was missing one lamp and wires...

"Everything is fine on the property and staff"

"Everything excellent from staff to room"

"Super clean"

"Great experience"

"Personnel très accueillant."

"Originally was supposed to stay at another hotel but due to the power outage we had to find something else. I called the property and John who worked the front desk was very accommodating. He understood the issue and was okay with my family checking in early he let us know the room wouldn’t be ready for 40 minutes so housekeeping could finish cleaning. When we arrived check in was easy and simple. When we got to our room the room was spacious and to a normal eye everything looked okay. I checked...

"The pool was unusable. It was not cleaned. The staff was not friendly, overworked and tired. They knew the place needed upgrades but nothing they can do about it. I called down for an extra pillow and the front desk said she was the only one there and there weren’t any left. I was suppose to stay 2 nights but left after the first."

"Staff very friendly"