Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS COLUMBUS. I am sorry that your experience did not meet your expectations. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Thank you for your review, Luis. We value you as our guest and appreciate your 4/5 score following your recent stay at the HOMETOWNE STUDIOS COLUMBUS. I am happy you enjoyed your stay and was pleased with our full kitchen setup. We understand your concern about the absence of an iron, ironing board and blow dryer in your room. However, our property doesn't offer the amenities you referred to. Nevertheless, guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us.Thank you again for sharing your feedback and we look forward to seeing you in your future travels.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS COLUMBUS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Thank you for taking time to tell us about the smoking room you booked. The room was inspected, and no issue was found with the bed or room cleanliness. The did have a smell of cigarettes, due to the fact that this is a smoking room. thank again for sharing your experience. On your next travel please know that we will do everything we can to make your experience more enjoy able.

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS COLUMBUS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any issue you may have experienced during your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Hello Loretta,I sincerely apologize that your stay at our HomeTowne Studios by Red Roof Columbus didn’t meet your full expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

Hi Ezequiel,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the HomeTowne Studios by Red Roof Columbus. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hello Venkatavaradhan,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS COLUMBUS. It's disheartening to hear that you found our property to be unsafe and dangerous. We do apologize for the indicated faulted toilet and limited housekeeping service you highlighted. Please consider adding additional comments to let us know why you felt unsafe and what we can do to improve our quality. On your next stay please speak with front desk about additional housekeeping service. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

Hello Deanna, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS COLUMBUS and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you, Kathy, for taking the time to tell us about your stay at the HomeTowne Studios by Red Roof Columbus. I am disappointed that your experience did not meet your expectations, as you indicated the hotel was not to your liking, you had to wait 10 minutes to be check- in and all the other concerns that caused your experience to be less than ideal. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof s goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Xauvkub, Thank you for rating your recent stay. Red Roof values you as our guest and welcome your 3/5 score. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Devorine Red Roof Management RediResponse Specialist

Hi Sam,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios by Red Roof Columbus. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered bugs at our hotel. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Britney,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios by Red Roof Columbus. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Raymond, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS COLUMBUS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS COLUMBUS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any issues you experience during your stay. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Thank you for your review, Jinying. I am disappointed to hear you found our service terrible. At Red Roof, we strive to provide superior service to every customer; therefore your feedback is very important to us, so your comments will be reviewed by the team.Thank you for choosing HomeTowne Studios by Red Roof Columbus. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for being our guest, Randal. It upsets me to know we let you down. I am sorry for your experience prompting a 1/5 score. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services.Thank you for choosing HomeTowne Studios by Red Roof Columbus. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Jinying,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the HomeTowne Studios by Red Roof Columbus. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you for sharing your experience with me. All feedback is important to us. I will share your response with the staff.

Dear Donnie,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS COLUMBUS. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as uncleanliness in addition to unprofessional staff and issues with check-in.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Hi Douglas,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios by Red Roof Columbus. I'm glad you found our front desk staff to be friendly. However, we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Makayla,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS COLUMBUS. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Richard, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS COLUMBUS and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

I appreciate you sharing your feedback following your stay. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.

I appreciate you sharing your feedback following your stay. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.

Thank you for letting me know about your stay with us please contact the night attendant. He will issue you a new room. Any issues in the previous room will be addressed before it is retuned to services.

Dear Lynda,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS COLUMBUS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the cleanliness not to your liking. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Hello Kimberly,Thank you for rating your recent stay at the HomeTowne Studios by Red Roof Columbus. I am disappointed you had a less than satisfactory experience which prompt your 1/5 score. The situation you described regarding the poor customer service, the lack of cleanliness, the unsafe feeling and all the other concerns that dampened your visit are truly regrettable. I am very sorry for your experience. To uphold our company's high standards, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your concerns. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Annette,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS COLUMBUS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the less than satisfactory experience you had with us. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Dear Darcy, I appreciate you sharing your feedback following your stay at the HomeTowne Studios Columbus. I was saddened to read that your stay fell short of your expectations due to the pest you reported, the lack of cleanliness in the room and all the other concerns that dampened your visit. I am very sorry for your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS COLUMBUS. I was saddened to read that your stay fell short of your expectations due to the insects you reported . Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable

Dear Mike,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS COLUMBUS. I am sorry that your experience did not meet your expectations prompting your 1/5 score following your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Dear Rose,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS COLUMBUS. I am sorry that your experience did not meet your expectations prompting your 2/5 score following your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Dear Joaquin,I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Columbus. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Latasha, Thank you for taking a moment to complete our survey. At the HomeTowne Studios by Red Roof Columbus we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Abigail,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios by Red Roof Columbus. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Brenda,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS COLUMBUS. It's saddening to hear that you had such poor experience with us due to the indicated broken amenities and limited service. Please know that this is not a level of service that we stand for, therefore, we will take your comments into consideration in an effort to improve our quality. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Recordo Rediresponse Specialist

Hello Peter, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS COLUMBUS and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Dear Maxel,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS COLUMBUS. I was saddened to read that your stay fell short of your expectations due to the insects and other concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Chris,Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Columbus. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding our office hours. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRediresponse Specialist

Dear Jaclyn,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS COLUMBUS. I was saddened to read that your stay fell short of your expectations due to roaches in addition to what you described as unprofessional staff and uncleanliness. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management

Thank you for sharing your experience with us. All comments will be reviewed with the staff.

Thank you for sharing your experience with us. All comments will be reviewed with the staff.

Hello Ian, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Columbus and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Dear Walter,We are sorry to hear your recent experience at the HOMETOWNE STUDIOS COLUMBUS did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,OliviaRediResponse Specialist

Dear Shawn,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS COLUMBUS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our nice rooms, our friendly and helpful staff and all the other kind remarks highlighted are truly appreciated. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OliviaRediResponse Specialist

Thank you for rating your recent stay, Stacey. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again for choosing HomeTowne Studios by Red Roof Columbus and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Vasudha, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS COLUMBUS and I are saddened to your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues or concerns while in house, please feel free to reach out to our front desk for real time assistance. Thanks again, I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Dannielle Red Roof Management

Dear Megan, Thank you for taking part in our guest survey following your stay at the HOMETOWNE STUDIOS COLUMBUS. It’s great to hear the staff was nice. There was however highlighted uncleanliness in the kitchen and the bedside table. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Dear Ina, We at the HOMETOWNE STUDIOS COLUMBUS are saddened by your scoring of 2/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist