We visited during a fully booked weekend and our room was ready upon arrival. Front desk was extremely friendly and helpful, getting the long line checked in very quickly. Room was perfectly clean, very quiet and beds were very comfortable and clean. Housekeeping and kitchen staff was very friendly and helpful when we interacted. Would definitely stay here again.
The check in staff Idasha was a pure delight . The hotel was quiet at night that’s always a plus and the Mexican restaurant within walking distance food was a 10/10 .
I had a horrible experience. I booked in advance and when arrived they have given my room up because I didn’t checkin by 6pm and we arrived around 8pmbut I paid for the room already. This was during a busy weekend where the furniture convention was in town and every hotel was book within and 1 and 10mins distance. We were lucky to have found a motel which was horrible and dirty but we had no choice e. This hotel left us in a city with no hotel, no other options and the night staff was so rude and they tried charged us and said it was a no show until I told them that they needed to pull up cameras and I was going to dispute it with my bank if they didn’t refund.