Staff very nice and helpful. There's definitely some areas that need to be cleaned and paid attention to better. All in all we had a good stay, felt safe, slept well.
Room was not clean, floor sticky, hair dye on the walls, linens smelled like cigarette smoke, bathroom floor was peeling up, toilet seat slid to side. Asked for housekeeping to come after 2 days and front desk said ok. Got back to.room at 8pm and no housekeeping. Def not enough towels. Also shower was extremely slippery and for my sister who uses a cane was a hazard. Front desk was friendly enough but not seeing a repeat stay for me.
It was ok. The front desk person seems to have so many duties that twice we waited for 10 minutes for someone.
When we first checked in, we were given a room with dirty baby wipes and trash all over it. Mistakes happen. But we almost left.
Our new room had shelves built upside down and crooked and a bathroom door not well hung so it wouldnt close. Privacy to go to the bathroom would have been nice.
Other than the front desk person, the rest of the staff is just sitting on their phones. Unhelpful.
I wouldn’t stay there again if I had the choice.
Had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed.
These people are scammers. I still didn’t get my deposit back which was 75. I called they said the gonna check the room they still haven’t it been a week. The room was clean the bathroom was okay . But the bed sheets had stains.
This was the absolute worst experience I’ve ever had anywhere! Check in was supposed to be at 3pm. We had a concert at 6. We got there around 5 they told us our room wasn’t ready yet and that they’d call me when it was well 40 minutes later we had to get ready to go to the show.. room still not ready and on the way up the whole place smelled like fried fish and weed…but we dropped our bags and left. Almost 5 hours later room is just as disgusting as it was when we left! No sheets on the bed, dried pee and pubic hair on the toilet, food in the sink and all over the floor. Nothing anyone could do so we had to pack up and leave and drive two hours back home!
The locationof the hotel is not in a safe area. We heard people talking at all hours or the night. In the morning I went to the lobby and they had allowed two homeless people to sleep in the lobby on sofas