โรงแรมใกล้เทศกาลยุคฟื้นฟูศิลปวิทยาโคโลราโด, Colorado Springs

"The front desk is racist. He directly told us I don’t like your face, get out of here. He said that to me in front of my little kid. He asked us to get out of the hotel at 3am, and we even have a fully paid room for 2 nights. It’s a traumatic experience for my son. After I beg since it’s 3am and I have my little one with me, he gave us a room but the AC is not working at all. During our whole stay. I did ask them to change our room, but they refused. Worst ever."

"My room was quiet and AC worked well. I could sort of see the mountains but "Mountain View" is a bit of a misnomer given the way the hotel is oriented. I was in room 211 and there was a crater in the mattress closest to the door-- it really needs to be replaced. I liked the fridge and microwave and coffee maker. I liked that there was a nice desk and a sitting chair. The water in the sink and shower never got very hot, but it was warm. Staff was very friendly and helpful and hotel was well...