My stay with my family at the Hilton was wonderful! The staff was very helpful, quick, friendly, and extremely kind! The facilities such as the gym were perfect and clean to my liking. Also, the apartment itself was cozy and really felt like home away from home! The only downside is, if you consider this a downside, is that the stove in the kitchen is very outdated and slightly difficult to operate due to the lack of high and low heat indications. Furthermore, the pots and pans given to use were pretty old in condition and should have been more new and clean. Other than that, me and my family extremely enjoyed staying here for 2 weeks!
Two bedroom apartment lots of space with kitchen very handy and lots of space and light
Lovely bathroom,
Great breakfast and dinner buffets at Flow Restaurant
Great pool on the 3rd floor, with very pleasant cooling breeze
Adequate gym
Staff very helpful and pleasant
Große Zimmer, 3 Fahrstühle, schöner beaufsichtigter Pool freundliches Personal, das war alles top.
Beim Abendessen könnte es etwas mehr Auswahl an Fleischgerichten geben.
Jürgen
เข้าพัก 4 คืน, มีนาคม 2024
10/10 ดีเลิศ
Haruto
6 มี.ค. 2024
Haruto
เข้าพัก 2 คืน, มีนาคม 2024
6/10 พอใช้
Daniel
1 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Nous sommes déçus pour un Hilton 5 étoiles, je pense que vous pouvez trouver mieux rapport qualité prix
Ren og fin 3 værelses lejlighed. God service ved indtjekning. Personale i pool baren/restaurant var komplet inkompetent og opkrævede samme betaling flere gange. Hotel restauranten havde stortset kun buffet som ikke var udsolgt.
Finn
เข้าพัก 6 คืน, มกราคม 2024
การตอบกลับจาก HCR วันที่ 16 ม.ค. 2024
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
We got a 3 bedroom suite, which was spacious and had a washing machine. This was heaven sent after a 2 week trip around Sri Lanka. The hotel was conveniently located with a grocery store right beside, great pool and gym facilities, sauna and steam room. Food at the buffet eas great, room service was convenient but i would prefer going down to either the coffee shop right outside the hotel or going down to the hotel bar. Lovely stay overall and the staff were absolutely lovely, camt call out one as they were all equally amazing to deal with.
Sindhu
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก HCR วันที่ 16 ม.ค. 2024
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
10/10 ดีเลิศ
Ramachandran
25 ธ.ค. 2023
Ramachandran
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก HCR วันที่ 16 ม.ค. 2024
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
10/10 ดีเลิศ
Kim Ali Amin
16 ธ.ค. 2023
Kim Ali Amin
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก HCR วันที่ 18 ธ.ค. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
10/10 ดีเลิศ
Celene
12 ธ.ค. 2023
Celene
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก HCR วันที่ 18 ธ.ค. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
On arrival, we were upgraded to a massive suite. We were really pleased to have the space. Everywhere in the suite was clean. Beds comfortable. Recycling was good, but there wasn’t actually a rubbish bin!! Air con very good. Staff in restaurant were very helpful and polite. Buffet food was great.
Gill
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก HCR วันที่ 18 ธ.ค. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
It's a good location that is close to the station and the hotel is on a bus route. Good restaurants are close by and there is a shopping mall not far away. The apartments are well furnished and spacious. We had a room with a wonderful view. The pool is large and is a great place to spend some time.
Robert
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก HCR วันที่ 27 พ.ย. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
I've stayed in some of the world's top hotels, but none of them can match the incredible service at Hilton Colombo Residence. As well as having excellent facilities, including massive rooms and apartments, swimming pool, gym, sauna etc, the staff are exceptional. Every single member of staff goes above and beyond. I actually cancelled my stay at the Shangri La to stay at the Hilton Colombo Residence again I was so impressed from my first visit. I wouldn't even consider staying anywhere else when I return to Colombo. Great for families, excellent views of the iconic Lotus Tower and the team always willing to help with advice and tips for getting around Colombo. Top hotel.
STEVEN
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก HCR วันที่ 27 พ.ย. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
10/10 ดีเลิศ
Ramanan
เดินทางกับครอบครัวและเด็กเล็ก
31 ส.ค. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
Helpful staff
Ramanan
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก HCR วันที่ 27 พ.ย. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
There was a staff member named Anne in the breakfast service. She was rude to us. The treatment was racist and discriminatory as she kept repeating the breakfast closing time many times which we already knew and never asked them to extend it for us. She was nice to white people but treated us badly even though we paid the same amount.
Govind
การตอบกลับจาก HCR วันที่ 27 พ.ย. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
Excellent hospitality. We had an amazing experience. Every staff were kind and helpful. I have never experienced this hospitality in any other place. We will definitely come back in future. Thank you
Surendiran
เข้าพัก 7 คืน, เมษายน 2023
การตอบกลับจาก HCR วันที่ 29 พ.ค. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
Its a hotel that does not invest money in being better. All furniture are old and used many years too much.
The restaurant is ok. Staff is also ok. I will never cone back.
Jorn
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก HCR วันที่ 19 ก.พ. 2023
Dear Valued Guest, Thank you for making Hilton Colombo Residence your hotel of choice during your most recent journey. We sincerely regret noticing that your overall experience have not reached up to your kind expectations. Kindly be assured that we have shared your feedback with our team, and that we look forward to your next visit. Sincerely, Hilton Colombo Residence Team
The unit was spacious and the bathrooms were refurbished. The furniture and kitchen was run down and the service was below average .. long waiting times and wouldn’t stock basics such as milk (not even to purchase).
Quoted room service items and when ordered confirmed wasn’t available.
Location wise not ideal but a short taxi ride to Galle / beach / mews / hospital street etc.
The photo is not from hotel
Ahmed Ali
เข้าพัก 2 คืน, มกราคม 2023
การตอบกลับจาก HCR วันที่ 19 ก.พ. 2023
Dear Valued Guest, Thank you for making Hilton Colombo Residence your hotel of choice during your most recent journey. We sincerely regret noticing that your overall experience have not reached up to your kind expectations. Kindly be assured that we have shared your feedback with our team, and that we look forward to your next visit. Sincerely, Hilton Colombo Residence Team
10/10 ดีเลิศ
Ryan
1 ม.ค. 2023
Ryan
การตอบกลับจาก HCR วันที่ 27 พ.ย. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
10/10 ดีเลิศ
jun
16 พ.ย. 2022
jun
เข้าพัก 10 คืน, พฤศจิกายน 2022
การตอบกลับจาก HCR วันที่ 27 พ.ย. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
Staid at Hilton Colombo Residence on two occasions in our family trip to Sri Lanka. The stay was great overall and highly recommend this apartment hotel for family travel. The rooms were spacious and the amenities were great. The staff was very friendly and always willing to help. Our room included the breakfast buffet, which was awesome as well.
While I highly recommend the hotel, a small touches of renovations in the rooms would enhance the experience and would go a long way.
Anthony
เข้าพัก 4 คืน, กรกฎาคม 2022
การตอบกลับจาก HCR วันที่ 24 ก.ค. 2022
Dear Valued Guest, Thank you for your review on Hotels.com. We hope to welcome you soon! Team Hilton Colombo Residences
10/10 ดีเลิศ
Webster
4 มิ.ย. 2022
Webster
เข้าพัก 7 คืน, พฤษภาคม 2022
การตอบกลับจาก HCR วันที่ 27 พ.ย. 2023
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
The hotel is OLD. Our room was horrible. It had ugly and stained curtains, it had NO VENTILATION so it smelled like dirty socks, and it was next to a pigeon nest, so we had next door neighbors moving and singing. The ONLY good thing was the breakfast at the restaurant downstairs.
Horacio Fernan
เข้าพัก 3 คืน, เมษายน 2022
การตอบกลับจาก HCR วันที่ 13 มิ.ย. 2022
Dear Valued Guest, Thank you for your review on Expedia. We hope to welcome you soon! Team Hilton Colombo Residences
An amazing stay! Super friendly and helpful staff, amazingly comfortable rooms!
The restaurant is very average so it would be gray to have a nice place to eat and relax. Something you can work on!
Thank you for these few days
We had excellent one week stay at HCR, in a two bedroom deluxe suite. All points of service, front desk, restaurant, pool, gym, spa, room and housekeeping are stellar, amazing, friendly staff! Breakfast buffet at Flow restaurant is delicious. Though the water was slightly cold, we swam three times and relaxed by the pool and took advantage of great spa services.
Dear Valued Guest,
Thank you for your lovely review on Hilton Colombo Residences. It is great to hear that you enjoyed your stay with us and enjoyed the facilities and the food and service at FLOW. We will make sure to convey your warm regards to the entire team and we look forward to welcoming you again soon.