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"Stayed there for a Santa event at casino. Allowed me a late checkout. Even notified me at the casino when I lost my gloves in the lobby."

"The hotel was amazing, great customer service. The problem was the parking lot was not properly shoveled or salted and was very dangerous. The sidewalks closest to the hotel were good"

"This property was very clean and well maintained. "

"The staff is very friendly and the property clean and well appointed. We will stay here again."

"Very clean room and quick check in and out "

"Our room was clean and nice. The beds were comfortable and we slept well every night (4 night stay). The staff was friendly and helpful. Would stay again. "

"Clean room, easy check-in, and the welcome bag of water and snacks was appreciated. I’d stay here again."

"Yes..yes..and yes..it has been updated since our last visit.."

"Was good."

"Friendly staff; comfortable room. "

"Hotel was very clean staff was friendly room was updated bed was comfortable "

"Great location. Clean. Excellent customer service! "

"All good!!"

"Great value. Cleaner than some supposedly higher end budget hotels. I liked having control of the heating in the room, which stayed warm and cozy my entire stay. The room itself was a decent size and charmingly decorated. I would come back next time I’m in Battle Creek!"