"Room was clean, tidy, functional and had sufficient features. The balcony was a great addition. The view over the town was super. It overlooks the street so accept there will be town noise on a Friday./Saturday night. Does mean it is superbly situated for city exploits.
Only negative was parking. It was a busy weekend and the assigned car-park had only once space."
"Lovely old property, lots of character and charm.
Staff are friendly and welcoming, some I feel are under pressure from senior management,
It feels like they are short staffed.
Which adds pressure to the rest. But they cope with a smile. Be nice to see more staff which would definitely increase the customer experience and enjoyment.
Word of mouth is the biggest compliment to any business.
Thank you to all the staff on the front line."
"The setting is beautiful, room was spacious and comfortable. View from the balcony was lovely and staff were very friendly. Even a little welcome bag for the pooch.
"
"I am a regular guest of the Holiday Inn, Abbots Lane, Colchester and have always found the hotel both inviting and comfortable. The staff are excellent and always friendly and helpful. I’ve dined in the restaurant on many occasions and the meals have all been excellent with a wide variety of menu choices. I would highly recommend a stay here! "
"Fantastic staff we had a little problem with our room which couldn’t get fixed right away so got a room change/upgrade. Dinner and breakfast onsite was very nice "
