I don't normally leave reviews, but, wish someone would have so that I could have chosen a better place. Check in was fine- three family members standing around talking- fine. We hurried to the pool- my 9 year old only had 20 minutes to swim! The pool was freezing cold. Now, it is July, but, cold on a different level. He wouldn't go in beyond his knees. He started pointing out all of the dead cockroaches around the pool. One of them started kicking his legs and we were done with the pool. When we left our room, there was a kid (16-20 years old) with a folding chair sitting beyond where the security cameras are watching the parking lot. The door into the building didn't latch. The kid was there for at least an hour. I made sure to park under the security cameras, but, the kid was just sitting there for no reason. Ok. Fine. We requested a room up and away from others. They put us beside a woman with 3 young children (perhaps the employee from downstairs?) even though there were only 5-6 cars in the parking lot and we saw no one else while staying there. Lastly, they sent us a text in the morning asking us what time we were leaving- in 15 minute increments- will you be leaving at 8:15, 8:30. 8:45, etc. That was very rude and definitely did not make us feel welcome. I don't leave bad reviews but this place was just too much. Dead cockroaches, some shady kid near parking lot and unlatching second entry, freezing pool and harassment to leave property.... Will not stay again