The staff was all wonderful and they even offered a free breakfast if you registered to their site, which was an unexpected added perk, especially because it was a great selection! We loved the pool and the putt putt golf! Would definitely stay here again:)
The pools were dirty, the villas are old, which isnt an issue if they were properly maintained, but there was unrepaired damage to powere outlets and taps etc and whilst you could see they had received a basic clean, there were spider webs in the ceiling corners etc and dirty windows and such. The wifi rarely worked. The reataurant had only about 5 items to select from. It was just low quality all around. Finally they looked understaffed and the staff who were there were quite disinterested.
Michael
เข้าพัก 3 คืน, เมษายน 2024
10/10 ดีเลิศ
Melissa
15 เม.ย. 2024
ชื่นชอบ: ความสะอาด
Location is stunning!
Melissa
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก . วันที่ 30 เม.ย. 2024
Hello, We appreciate you taking the time to leave such a nice review of our property. We are delighted to hear that you had a wonderful experience at BreakFree Aanuka Beach Resort, and can’t wait to welcome you back when you return.Thank you, Aanuka Front Office Supervisor
6/10 พอใช้
Andrzej
30 มี.ค. 2024
Room was not up to standard
Dirty aircondition unit
Terrible dirt on the side of fridge
Andrzej
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Aanuka Front Office Supervisor วันที่ 1 เม.ย. 2024
Hello Andrzej,We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence.It is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,
การตอบกลับจาก Aanuka Front Office Supervisor วันที่ 1 เม.ย. 2024
Hello, We appreciate you taking the time to leave such a nice review of our property. We are delighted to hear that you had a wonderful experience at BreakFree Aanuka Beach Resort, and can’t wait to welcome you back when you return.Thank you, Aanuka Front Office Supervisor
Beautiful walkways around the gardens. Lovely pool area. Nice place to stay. Would highly recommend.
William
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก The BreakFree Aanuka Beach Team วันที่ 20 มี.ค. 2024
Dear Guest,We are so happy to hear you enjoyed your experience. We hope to welcome you back again in the future. Kind Regards, The BreakFree Aanuka Beach Team
6/10 พอใช้
Zacc
เดินทางกับครอบครัว
10 มี.ค. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Not too good but not too bad
Zacc
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก The BreakFree Aanuka Beach Team วันที่ 20 มี.ค. 2024
Dear Guest, We really appreciate you sharing feedback from your recent experience. We are sorry for the shortfalls in your experience and value your feedback. This feedback is really important to us and we will be working to make improvements. Kind Regards, The BreakFree Aanuka Beach Team
8/10 ดี
Darren
เดินทางกับคู่รัก
2 มี.ค. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The pool could do with a good clean and repainted. Pool deck has rotting board's that will collapse soon if not replaced.
Darren
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก The BreakFree Aanuka Beach Team วันที่ 21 มี.ค. 2024
Dear Guest,Thank you for sharing your experience. We are so pleased to hear you enjoyed your experience with us. We appreciate the comments with areas of improvement, of which we will use this to ensure we can make improvements to our overall guest experiences. We hope to see you again for your next visit. Kind Regards, The BreakFree Aanuka Beach Team
การตอบกลับจาก The BreakFree Aanuka Beach Team วันที่ 21 มี.ค. 2024
Dear Guest,We are sorry to see we have missed the mark with your experience. It is our hope to welcome you back to provide a better experience in the future. Kind Regards, The BreakFree Aanuka Beach Team
การตอบกลับจาก The BreakFree Aanuka Beach Team วันที่ 20 มี.ค. 2024
Dear Guest, Thank you for the wonderful feedback. We are so happy to hear you enjoyed your experience and we look forward to welcoming you back again in the future. Kind Regards, The BreakFree Aanuka Beach Team
This property is awsome but requires some serious renovations and upgrades. Our room was old and run down, curtains where falling apart and the kitchen was peeling in sections.
The hot water system was not working properly either to hot or too cold you keep getting shocked in the changes in water temperature. Seating areas around the pool where dirty and needed a major sweep and clean up. No umbrellas around the pool. The pool needs a major paint job and pieces of rock falling off around the pool. The choice of food at the restaurant is old and nothing has changed since we where there 3 years ago. This place has soo much potential.
Otherwise it is amazing for kids and it makes you feel like you are on a Islands some where because of its lay out and tropical nature.
Bobby
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก The BreakFree Aanuka Beach Team วันที่ 20 มี.ค. 2024
Dear Guest, We really appreciate you sharing feedback from your recent experience. We are sorry for the shortfalls in your experience and value your feedback. We will be looking into each of these areas shared. This feedback is really important to us and we will be working to make improvements. Kind Regards, The BreakFree Aanuka Beach Team
2/10 แย่มาก
Sami
1 ก.พ. 2024
Sami
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก The BreakFree Aanuka Beach Team วันที่ 21 มี.ค. 2024
Dear Guest,We are sorry to see we have missed the mark with your experience. We apologise for the shortfalls in expectations, and it is our hope to welcome you back to provide a better experience in the future. Kind Regards, The BreakFree Aanuka Beach Team
8/10 ดี
Andrea
30 ม.ค. 2024
Andrea
เข้าพัก 9 คืน, มกราคม 2024
การตอบกลับจาก The BreakFree Aanuka Beach Team วันที่ 21 มี.ค. 2024
Dear Guest,We very much appreciate you sharing your experience. We hope to see you again for your next visit to Coffs Harbour. Kind Regards, The BreakFree Aanuka Beach Team
8/10 ดี
Shane, Arncliffe
29 ม.ค. 2024
Shane
เข้าพัก 7 คืน, มกราคม 2024
การตอบกลับจาก The BreakFree Aanuka Beach Team วันที่ 20 มี.ค. 2024
Dear Guest,We are so happy to hear you enjoyed your experience. We hope to welcome you back again in the future. Kind Regards, The BreakFree Aanuka Beach Team
การตอบกลับจาก The BreakFree Aanuka Beach Team วันที่ 20 มี.ค. 2024
Thank you for sharing your review rating of your experience at BreakFree Aanuka Beach. We appreciate your review as we continue to strive to create improvements in our guest experiences. Thank you for sharing and we hope to see you again in the future. Kind Regards, The BreakFree Aanuka Beach Team
Property in general was looking tired so for actual price paid it was too expensive, there are better value option sin the area. The things you can do around the place are great but the accommodation is very tired.
It is a lovely property located near the beach and nature all around.
Jennifer
เข้าพัก 2 คืน, มกราคม 2024
10/10 ดีเลิศ
Daniel
4 ม.ค. 2024
Daniel
เข้าพัก 2 คืน, ธันวาคม 2023
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัว
4 ม.ค. 2024
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ธันวาคม 2023
8/10 ดี
Andrew
29 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Andrew
เข้าพัก 3 คืน, ธันวาคม 2023
8/10 ดี
Mark
29 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
9th stay at resort
1) Free to air TV did not work
2) WIFI did not work
3) Its a shame restaurant does not have table service anymore, told to order at bar, much better previously when waiter/waitress took your order at table
4)Very limited items on menu to order from
5) Spa pool not at full capacity, had limited water in it
It was a great resort. The king room however was a bit impractical. No sink in the kitchenette and no space to store clothes or the bags made the room messy for the stay.
Michael
เข้าพัก 4 คืน, ธันวาคม 2023
6/10 พอใช้
evelyn
23 ธ.ค. 2023
evelyn
เข้าพัก 3 คืน, ธันวาคม 2023
10/10 ดีเลิศ
Mark
18 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Relaxing weekend
Relaxing weekend away clean very tropical looking right on the beach
Mark
เข้าพัก 2 คืน, ธันวาคม 2023
10/10 ดีเลิศ
Marea
14 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Lovely and Clean Accommodation.
The only drawback for a couple in their 60’s is the Parking situation is not inside the resort, perhaps we should’ve paid more attention to this minor detail when booking, we saw that premises had parking but in an allocated area.
Marea
เข้าพัก 1 คืน, ธันวาคม 2023
8/10 ดี
Michal
เดินทางกับครอบครัว
13 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Michal
เข้าพัก 1 คืน, ธันวาคม 2023
10/10 ดีเลิศ
David
10 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Great stay, beautiful place.
Thie resort is in tip top shape, pools are amazing, beach is perfect, and accommodation was excellent.
Will be back for sure.
Staff were all lovely, location was great. Room we were in needed some attention though, fly screen door was broken so had to have the glass door shut which was a shame. Overall though very nice
Furniture in both dining areas dirty with ripped blue chairs cushion on back wall on Breakfast dining room has stuffing coming out of seam
Room not serviced after 2 days
Dining staff with no idea of menu items dirty plates on breakfast bar
No person in massage area at anytime no service
Ground and gardens well kept.
Tracey
เข้าพัก 2 คืน, พฤศจิกายน 2023
6/10 พอใช้
Anita
เดินทางกับครอบครัวและเด็กเล็ก
21 พ.ย. 2023
Car parking was limited - distance to rooms was pretty far when travelling with a baby and toddler, **having our own bedding for kids** had to do a few trips due to no trolleys in our car park.
Rooms were old but nice enough.
they do need to clean fans.
No tea towels in kitchen.
Reception staff were friendly and nice.
Cleaning staff were very friendly too..
Anita
เข้าพัก 1 คืน, พฤศจิกายน 2023
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
17 พ.ย. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
The cabin I stayed in was in desperate need for refurbishment: insect screens damaged, window joinery corroded with questionable locking abilities.
Given the price charged breakfast was dissapointing, terrible scrambled eggs made from powder with no other choices (boiled?)
Groundkeeper using a petrol leaf blower on a peaceful Saturday morning around the guests, excellent noise treatment together with the exhaust gas lingering around the pool for quite a while.
Great location in need for some investment and a good manager
Great beach location however when we checked in the AC would not work and we were eventually moved to a less desiable room after wasting approx. 1 1/2 hours of our time and given a drink voucher for a glass of house wine!!!
Great resort facilities with plenty to do. Great pools for swimming, tennis, putt put, volleyball walking paths and more. Clean and tidy grounds and hotels would highly recommend.
Adam
เข้าพัก 3 คืน, พฤศจิกายน 2023
10/10 ดีเลิศ
Sheila
9 พ.ย. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Relax in a Natural environment!
Loved our stay in a comfortable villa right next to beach access. Very quiet and able to relax and enjoy nature and a few visiting brush turkey!
The resort and grounds are very pleasant and it appears they are upgrading their bungalows. However the restaurant would have to be one of the worst experiences I have ever had. We are going back to Coffs but not stay here because of the experience in the restaurant. My soup had to be eaten with a fork. People were waiting hours for meals. Meals were arriving ice cold. It was the worst restaurant experience I have ever had. A real shame because the property is quite good.