โรงแรมใกล้สวนมะพร้าว, เวสต์ปาล์มบีช

"The staff was rude to my husband; The whole place smelled like urn! Their handicap accessibility was less than desirable, it was verry difficult to get in the Front door, the room door was also quite hard to get out of! The shower bench was rusted out from the wall, and I was afraid to shower using their bathroom accommodations for the wheelchair access. We had to argue to get towels as they said the limit was only two!! We just wanted one extra!! and Let's NOT forget the SMELL!!"

"Staff excellent room clean the pool area good but the relaxation area where fountains were could use cleaning"

"Staff knows customer service. 5 star treatment"

"The property was freshly renovated, enjoyed the calm and fun deco. The room was large and clean. Staff from check in to cleaning on the hallway were all warm and easy to communicate with. Will be back."

"Clean Good breakfast "

"Good location and value"

"No laundry facilities, that I noticed. They don’t do breakfast as well. Maybe you should do something small like that with the restaurant they have next door."

"Bad"

"The bed was comfortable and the room was relatively clean. We had to get three different sets of keys to get in the door. And we had to move rooms. Instead of giving us a new card, she scratched out the number on the card and rewrote it. There were blood stains on the walls in the elevator. And the TV was not working. They did have a note in the elevator stating this. I’d have to say the two worst ratings were cleanliness of the common areas and maintenance. Spend some money on maintenance and...

"It was incredibly expensive to be so far from everything and it felt old and run down. Definitely would not stay here again without some upgrades to the property for the price."

"The staff were amazing, nice clean room with a balcony. Close to alot of amenities. The food at the hotel bar was amazing."

"AC did not keep room cool "

"I will not stay there again"

"Nice hotel"

"Great stay"

"I had a very disturbing experience staying at this hotel. The room was not clean, and the bed sheets were visibly dirty and stained. This alone was unacceptable, but the situation became much worse after I developed painful skin irritation and open sores during my stay. I am extremely concerned about the cleanliness and sanitation of this property. No guest should have to worry about their health and safety due to unsanitary conditions. Based on my experience, I would strongly advise others to...

"Amazing place to stay for work and fun!"

"Breakfast and the happy hour were better than most hotels. Hot tub was not hot, lukewarm at best. Only complaint. Maybe an issue that needs to be resolved or is already. Things break sometimes and maybe we were just unlucky with the timing. Everything else was great."

"Room was clean. Great location. Breakfast was ok. Hotel staff was not real helpful when we asked for dining recommendations. We would stay there again."