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"Nos fustó todo, habitación enorme y preciosa...un poco calurosa pero abriendo la puerta de la terraza perfecto. La cena y desayuno en el alojamiento muy bien también. Fue nuestro último día de viaje por Escocia y la verdad que fue la guinda al viaje"

"We enjoyed our stay at Balcary House Hotel. The surroundings were lovely and the building was beautiful. Staff very helpful."

"There was a large party downstairs (floor below) on the Saturday night we stayed there. Music from DJ was very loud and pounding/felt in our room until after midnight preventing sleep. The Restaurant was unavailable due to the party. I wouldn’t recommend booking a room on this property when the downstairs facilities are booked in this way."

"Fabulous relaxing stay, room 216 is huge with amazing view of the river. Great food, lovely friendly, efficient staff"

"Beautiful castle with a wonderful staff that made us feel really welcome. Food quality is amazing."

"Lovely old fashioned hotel in a lovely spot and excellent service throughout"

"This was a very comfortable place to stay, conveniently situated right in the heart of Melrose. The staff were very helpful and the breakfast excellent."

"It is ok, but bring your own toiletries"

"Possibly the worst place I’ve ever stayed. I didn’t receive the check in instructions, so on arriving had to spend around an hour trying to figure things out. There are no staff at the property and the phone number on their website is incorrect. Room had no bin, no mirror or tea & coffee facilities. This is a basic. No outdoor lighting and slippery broken decking steps is a health and safety hazard. Another guest kept leaving the main door open, and one night I took my dog out in the night to...

"Wonderfully clean bedding. But not a single hook or peg to hang the jackets. Nice quiet place to spend a night. Happy overall. "

"Absolutely charming visit. Food/Restaurant was excellent."

"Clean and cozy room, everything we needed! Staff where kind and helpful, would recommend!"

"All staff were extremely helpfull"

"Clean room, staff were helpful & friendly. Breakfast was delicious, although the menu wasn't offered everyday, which had alternative choices on it. We had an evening meal there, which was amazing. Drinks a bit expensive though. Rooms are spacious & clean."

"Centrally located"

"Great location in the town of Kelso. Staff helpful and friendly. Peaceful garden overlooking the river."

"Lovely old hotel. Staff could not have been more helpful which is what would make me return. Food was very good but I felt quite pricey for certain items. Room was quite small for two sharing but we had everything we needed. Slippers and robes were a nice touch as were the biscuits. Coffee at breakfast was lovely. Shower tray was lethal, very slippy and I would recommend some sort of grippers be put down. A fridge to keep water bottles cold would have been appreciated especially as it...

"Comfortable and quiet room with the best welcome treat ever. Good quality breakfast"