Search Hotels Near Clock Tower Retail Park, Chelmsford

"A generously sized room with nice amenities at a great central location."

"The bar that overlooks the river had the best staff, "

"yes"

"I have stayed in this hotel before and was really excited to stay again. Unfortunately this time it wasn’t the same. The hotel itself is great with spacious rooms, very comfortable bed and great amenities. However I felt this time staff wasn’t attentive enough. Housekeeping would forget to replace things after taking away the dirty. I received wrong birthday present in the room (it wasn’t my birthday) which also tells me they were not attentive enough and someone else missed their birthday present. Finally WiFi is horrible. When I raised the issue with staff they told me oh you are checking out tomorrow anyway and advised I restart my laptop multiple times. During these days WiFi connectivity is a must not an option. Finally when I was checking out and ordered a taxi, staff member disappeared and I had to find another staff member to see if my taxi was coming or not. Again great hotel but not sure what’s wrong with staff this time. "

"Small room. Comfy bed, but its by the window. If you can't sleep by a wall. Not for you. Otherwise, great stay."

"Lovely stay. I just had an issue with the thermostat in my room, otherwise it was lovely."

"Everything was excellent! The room is really cozy and the staff would always provide amazing recommendations, the hotel is located near to a couple of tube lines and tons of restaurants as well of convenience stores. The amenities in the building were great too, we were able to wash and dry our clothes for less than 6 pounds."

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"We spent four nights at this hotel. * It was very clean * Comfortable space in reception to relax away from the bedroom * Bedroom was a comfortable size * Dinner for the four of us was expensive, but to be fair everything is at the moment. The food and service however were very good. * One concern - I badly sprained my ankle and the only bandages the hotel could supply was a triangular or knee bandage. "