"Title: Absolute Nightmare - Health and Safety Hazards
Review:
I booked a "Deluxe" room, but what I walked into was uninhabitable and dangerous. Upon arrival, the door to our room was wide open, the TV was on, and the bed was messy. Most alarmingly, the room was completely missing its smoke detector/fire alarm, which is a major safety code violation.
The conditions only got worse:
Structural Issues: One of the beds was broken and collapsed.
Filth: There was old food left under the beds and the bathroom was so disgusting I had to clean it myself just to feel safe using it.
Lack of Amenities: For a room booked for 4 people, we were only given one towel and three small pillows.
Unhelpful Staff: When I asked for towels or a room change, the front desk told me they didn't have a key to the supply room and refused to help further.
Do not stay here. It is not "Deluxe" or even basic—it is an unsafe and unsanitary property. I am currently pursuing a full refund."