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"I usually stay with a different hotel chain, but this was much cheaper so we booked it. I did not have high expectations. The place was clean, friendly and on par with everyone else. I would stay here again. We used the shuttle to and from the airport and that went flawless. There are jets going over. They are low enough that the pressure wave moves the curtains slighty. . Pretty funky but I did planes so I slept just fine."

"Very pet friendly! Stayed on the way to our final destination and the way back home! Was a great pick. Very quiet!"

"The light in the bathroom was both broken casting only a dark orange light. You could not see to shave or do makeup. Upon turning on the shower spray would be onto the floor owing to the fact that the shower head was not tightly attached to the pipe. We immediately advise the front desk of the light issue and the leak. They advised that no repair could be made until the next day. The next morning the person at the front desk was unaware of our complaint and filed a new complaint on our behalf...

"Closeness to the airport was convenient"

"Highly recommend. Great location. Easy on and off from expressway. Reasonable price, breakfast included. Staff very nice."

"Overall our stay was a pleasant one! The staff was super friendly and helpful. The front desk night manager, Anessa (sorry if I misspelled her name) was exceptional. She went out of her way to make our stay a memorable one, treating all of us with both respect and kindness."

"Easy check in, check out. Room was perfectly clean and comfortable."

"We really really enjoyed the cleanest of the motel"

"Nothing in our room was working properly"

"First room bathroom was a little dirty. But I was quickly switched to another that was very clean. Great customer service"

"Good"

"Good property with a nearly full kitchenette. But was too far for us from our objective."

"Well maintained with excellent staff."

"No hairdryer"

"Everything was excellent"

"The room was clean, the staff was friendly, and breakfast was very good."

"A good over all experience"

"Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly. "

"Yes I would like stay again and convenient, clean, and everything‘s close by"

"Stayed in the RIT hotel for just one night. The location Henrietta was very convenient, next to Rochester. The two double beds room was pretty big and well equipped. Good mattresses. The AC was a bit noisy, the coffee machine with cartridges made a good coffee..We would come back."