โรงแรมและที่พักในคลีฟแลนด์

"The room was clean, up-to-date well maintained"

"Beautiful place. Super friendly staff. The only issue was the fire alarm going off for what seemed like forever. I’d stay there again."

"The staff person we got was not chatty at all. Seemed borderline rude. We reserved two rooms but she only have us one. We caught it right away and she added the 2nd room back. The 2nd room was horrible, it smelled like a chain-smoker lived there for 5 years. So we requested a different room and ahe was able to switch us over so that we are next to each other. Still not single smile or acknowledgement. I think that was the weirdest part of our stay. The pool was nice but small and super hot. Must...

"The room was clean, shower, staff, all very good. Unfortunately the whole building needs to get knocked down, and redone. Very old building."

"Well first of all I booked a room with a pool view. Upon arrival to the hotel I was informed that the pool was broke. Had I known this ahead of time I would not have booked there. It did not say anywhere on their website that their pool was broke. Second of all the check-in person accidentally charged my credit card $3,000. My room was already paid for Via Expedia. The only credit card information he needed what for accidentals and he charged at $3,000 on accident. Then he refers to charges...

"I didn't like the fire alarm going off at 11am when you get in at 4 am and no warning what so ever! The manager lied and said they have no idea when the are coming to test the alarms I call bu You don't just test alarms that is poor management. Was only compensated 1 day when there mistake ruined 2 days! Never again unless management is replaced!"

"casino"

"I absolutely loved the stay! I usually have a lower budget for traveling and at first was hesitant because it was a little higher. I’m personally glad we stayed there! Our trip was based on going to the casino with my client that I help bring into the community with disabilities. Check in was very easy, I was delighted to find out they had a 24 hour shuttle from the casino! The pool was small but clean. We were sad to find out the hot tub wasn’t working, but everything else was great! I had...

"The location, the decor and furnishings, especially the layout of the suite were all good. However, there are several shortcomings that hugely let down the profile of the property (e.g.,upscale restaurant onsite) and hence the guest experience: 1) Housekeeping - it was not spelled out clearly during check in that it was by request only, but mentioned in fine print on the jacket for the access keys, which is easy to miss. There was no literature related to the property in the room (nor was a...

"Parking was very easy. Charming place to stay. Very quiet. Generous offering of amenities."

"Always excellent"

"excellent staff - breakfasts are terrific"

"Clean"

"Room was very clean and the staff was very helpful. Breakfast buffet was delicious"

"Breakfast closes before 10 they come in to tell you they are closing it"

"Very clean very comfortable fair priced"

"The staff at the resort was very friendly and helpful. If I had questions they answered them. The Steak House food was good and their staff was nice. The whole experience was wonderful."

"Very nice and quiet. Rooms are very welcoming."