โรงแรมที่มีสระว่ายน้ำใน คลีฟแลนด์ไฮท์ส

"Even though we booked through Expedia a warning that they had no power would have been nice so we were not scrambling to find another hotel. Staff laughed it off and said we could sleep in the cold dark rooms until power was eventually restored. Not very professional about the situation. This is a shame as we have stayed there before and thoroughly enjoyed it, but now we will never stay there again and hopefully more prospective patrons will follow suit."

"Hair in the sink upon check in pool closed (one of the reasons we chose hotel) absolutely no hot water vin shower luke warm at best. Jacuzzi in room absolutely filthy and hot water barely got hot. Extremely disgusting for the price we paid!"

"Breakfast was good. And the common areas were clean and bright. But the room, although clean when we checked in, was not cleaned each day and we ran out of toilet paper twice and tissues day one. "

"Could not check in until hours after check-in time. Could not reach front desk or anyone on the phone. I even tried calling housekeeping before arrival just to speak with a person for a couple questions. There is a pool and hot tub that was nice. The suite was nice. Overall very frustrating. Communication was the worst i have ever experienced. No one seemed to care. The inconvenience was like it was nothing. Hospitality did not exist. Hoping it was just a really bad weekend. "

"We did not get to the pool. The breakfast was good. Beds were comfortable. Staff was friendly. No complaints and it met our need for a one night stay. "