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"We had a lovely stay. The hotel is modern, clean and well presented, and the restaurant, bar and breakfast teams were absolutely fantastic — friendly, welcoming and a real credit to the hotel. Unfortunately, our check-in experience was disappointing. Despite booking a luxury double room, we were initially allocated an accessible room. When we queried this and showed our booking confirmation, which clearly confirmed the room we had reserved, both reception staff and the manager suggested the...

"Easy parking at the front of the hotel, friendly welcome. Loved that the check in was after 2pm! Room was an Exec Patio king which was on the ground floor of the new wing, overlooking the front. Very clean, with toiletries, iron ironing board, coffee machine, kettle, simple but good storage for a couple of nights stay. Shelving for own toiletries in bathroom and great mirrors/lighting. Hairdryer, smart tv. Comfortable bed and pillows, usb ports beside bed, blackout curtains, and patio door with...

"Friendly staff. Good food and bar service. Did not use pool and gym services. What was not up to par was condition of property. Black mold and a leak in corner of lounge area. Room very strange door on bathroom and worn furnishings."