Hotel Balam Puerto

Property class: 2

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Hotel Balam Puerto provides a terrace and more. Stay connected with free in-room WiFi.

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Room options

View all photos for Comfort Double Room

A hotel room with two beds, each with white bedding and orange accents, a nightstand with a lamp, a painting on the wall, and an air conditioning unit.

Comfort Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

A hotel room with two single beds, each with white bedding and orange accents, a small wooden nightstand with a lamp, and a beige curtain.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room

A hotel room with two beds, each with an orange bedspread, white pillows, and a small bedside table with a lamp.

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
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About the area

Ciudad del Carmen is home to Hotel Balam Puerto. Plaza Zentralia Shopping Center and Macumba Seafood Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Zaragoza Park. Visit our Ciudad del Carmen travel guide
Map
Calle 47, Ciudad del Carmen, CAM, 24178

What's nearby

  • A religious mural with a central figure surrounded by angels and doves.
    Church of Our Lady of Fatima
    7 min walk - 0.6 km
  • Resurgimiento Stadium
    15 min walk - 1.3 km
  • Plaza Zentralia Shopping Center
    3 min drive - 1.8 km
  • Domo del Mar Convention Center
    4 min drive - 3.3 km
  • Carmen XXI Convention Center
    4 min drive - 2.6 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    6 min drive

Restaurants

  • Churreria Martinez
    7 min walk
  • Capiro's Pizzas
    6 min walk
  • Hot Dogs "Chendo
    8 min walk
  • Mr. Pizza
    8 min walk
  • Antojitos Nuevo Horizonte
    9 min walk

About this property

Hotel Balam Puerto

  • Property highlights
  • Hotel Balam Puerto provides a terrace and more. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • A water dispenser, a 24-hour front desk and bike parking
    • Outdoor furniture
  • Room features
  • All guest rooms at Hotel Balam Puerto include amenities, such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries
    • Limited housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Some LED lighting used

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Balam Puerto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Balam Puerto?

Motorbike parking only.

What time is check-in at Hotel Balam Puerto?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hotel Balam Puerto?

Checkout is at noon.

Where is Hotel Balam Puerto located?

Situated in Ciudad del Carmen, this hotel is within 1 mile (2 km) of Church of Our Lady of Fatima, Resurgimiento Stadium and Plaza Zentralia Shopping Center. Carmen XXI Convention Center and University Cultural Center are also within 2 miles (3 km).

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Reviews

Hotel Balam Puerto Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato, claro que volvería
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, las instalaciones prácticamente nuevas, el personal amable, lo único malo es que no tienen estacionamiento
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El personal súper atento y todo muy limpio.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le falta solucionar detalles

La dirección que tienen registrada no es la correcta, te manda completamente a otra dirección opuesta y al lado contrario de donde se ubica realmente, NO cuentan con estacionamiento aunque en la aplicación dice que tienen, en el Baño se sale toda el agua de la regadera cuando se está bañando se hace un desastre de agua y se inunda todo el baño por la misma razón,
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy bonitas y bien equipadas.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es nuevo, muy lindo y tranquilo
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno oara un descanso tranquilo
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025