Search Hotels Near Cisneros Fontanal Arts Foundation, Miami

"Beautiful views day or night great space for a group! Wish was there more than 1 night!"

"Hotel outdated, Room was not clean, only 2 elevators created traffic amongst incoming and outgoing guests, appreciated proximity to stores/mall "

"Clean room. Nice area. Amenities nice. However, only had one bathroom for room for 6 people. And no balcony as advertised in the photos. "

"Staff very kind and area pretty close to everything!"

"The bedding had stains on it as well as the towels, whenever calling down to the front no one would answer so we’d have to go down to get what we needed. When i asked for toilet tissue for the bathroom they gave me a box of kleenex. room looks nothing like the picture and very small"

"Fantastic condition, very helpful and friendly staff. Extremely high-tech. Tight quarters though well worth the trade off for the phenomenal location as it’s right in the heart of Brickell, next door to great restaurants and a 5-minute walk to the train/bus. "

"I’m disappointed with the level of service during my visit. Several staff members were not welcoming or attentive. From the moment we arrived, there was no acknowledgment, we had to approach staff outside just to ask for assistance. One response we received was, “You need help(after we asked🙄😒)?” which felt dismissive rather than helpful. Unfortunately, the experience didn’t improve once inside. There was little to no eye contact, and the staff member assisting us appeared visibly annoyed based on their facial expressions and body language. We were also not given clear information about what was available or what we could use, which made the visit more confusing than it should have been. Customer service should be consistent and professional, regardless of who the customer is. A welcoming attitude and clear communication go a long way. If interacting with customers is part of the role, it should be handled with a basic level of courtesy and respect. Based on this experience, I would not return or recommend this place to others."

"We didn’t have hot water in the sinks, paint all over the floor, not swept, no iron in the room!"

"Excellent"