This property was closer to a crack house than a decent hotel/motel room. I can provide picture if needed to believe how bad this property is to stay at, it should not be available on your web site.
The rooms are very clean. The staff is super nice and sweet and well Manor. I don’t believe they have a pool and the little kitchenette is a stove top. The rooms are nice and spacious the entire hotel and its property is nice. They are under renovations right now, so it’s probably gonna be much nicer when they’re done soon. Hurry and book.
Beware, if you book through Expedia you may get there and have no room. Not ideal at 10 pm on a Saturday night when you just got in from Kings Island and are hours away from home and have no where to stay.
We reserved a room and paid when we reserved it. When we got there the evening, we were told there was no room for us because it was over booked. We saw several people were also told overbooked. We have to leave to look for other hotels. This was first time we experienced this thing.
Showed up only to find out they had no room for us since they were doing renovations and overbooked. Why did they not call or email is unsure and annoying showing up after a long day at the park to only find out I have no bed to sleep in!!!
Night clerk never showed up for work line of people trying to check in took over an hour finally day shift Clerk came to help out get people get checked in, 7 or 8 people left
We reserved our rooms on Wednesday, went to check in on friday night to find out they gave our rooms away. Very rude people. We were stuck trying to find a room at 11:00 at night.
There wasn’t any staff at the desk when I got there to check in, an employee came to the office and said she wasn’t working but saw me waiting so she came in to help! She was very kind. The appliances and furniture is very outdated but everything worked. The shower/tub faucet was out of the wall. There were no beside lamps but overhead lights all worked.
I never got my room because the hotel was booked and Hotel.com still took my money. The lobby closes and after 10pm you have to call to get your room. No one was any help
I showed up after booking a reservation. When I arrived they told me they had no vacancy. I told them I had booked a reservation through expedia but they still told me they had no rooms available. Also, the front office smelled of Marijuana. Could have come from one of the guest, but the odor was very strong.
No employee was there to check me in at 11:30pm when the details page specifically says 12 is latest check in. I was on time and not attended to. I never even got in. Please send refund.
You left me and my 6 year old to scramble in the middle of the night to find somewhere else. Unacceptable.