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"The staff we're curious very well spoken.\nAnd genuinely happy people which I do like."

"We enjoyed our stay. It’s a great location. friendly bar with cozy fireplace and clean rooms! "

"Staff was very pleasant and helpful. The fitness center and pool were a great plus! "

"Staff"

"Great staff and great location. "

"This was my first time in Philly and the first time at Element Philadelphia Downtown - and I loved it! Staff were friendly and helpful at check-in, even referring me to the W next door for concierge assistance, where they recommended an excellent restaurant within walking distance. The room was spotless and well-thought out on top of being extremely comfortable. It was an excellent experience overall and I have been telling family members we will return together for a longer stay. While all...

"The room was very clean. The staff from check in and out to the staff that supplied towels etc were very pleasant and helpful We will surely recommend this hotel "

"Beautiful hotel, good staff, nice bar, great breakfast. "

"Nice location and friendly staff "

"Staff was amazing and extremely courteous and professional "

"The room was spacious and clean. Breakfast was excellent. "

"Friendly Staff, and clean room! "

"Great location. Wonderful complimentary breakfast. "

"Staff was very very kind and helpful"

"Great room"

"Very nice place.Very good service "

"Great Customer Service, Food, Housekeeping, Property Maintenance, And Property Management."

"Treated well !"

"Nice room, convenient location, great price"

"clean rooms very helpful staff good location"