"When it comes to customer service, WOW! They really make sure their guests are taken care of. I originally had a two night stay booked but got held up in Lublin. A Polish friend of mine contacted the hotel, spoke with someone and they kindly said no problem, just to let them know when I would be arriving. On my day of check in, I contacted Wojtek to let him know my train had mechanical issues and I was running late. He said no problem. Then once I did get to Warsaw there was an accident near...
"Excellent downtown location in a modern, spotless building. Close to major attractions, shopping, and public transportation. Staff are friendly and welcoming. Breakfast is offered buffet-style with a wide variety of options, though slightly overpriced. Overall, highly recommended."
"Conveniently situated near tram and metro, and single link to central railway station. I like the idea of only ordering room cleaning on days when needed."
"The entire hotel was alway very clean. It was very quiet and relaxing. The staff were all very friendly and genuinely interested in making my stay comfortable. The breakfast had many good choices, was fresh, and delicious."
"Prisvärt hotell med utmärkt läge nära centralstation och shopping. Ca 250m till buss, tåg, metro och spårvagn.
Bra rum och stor varierad frukost. Personal hjälpsam med förvaring av bagage etc."
"The crown plaza is a wonderful hotel with passionate and dedicated staff.
The rooms are well positioned and very clean.
House keeping really do great work coming every evening to see if you need anything like bottles water.
The breakfast experience is exceptional with plenty of variety of cold and hot buffet. I will definitely stay again and highly recommend it "
"While the property is in a great spot it could have been cleaner! Our room was very hot and the air would not turn on. This is very close to everything!"
"The room was really clean and quiet. The breakfast was good, if you want bacon, meatballs etc, this is not for you. The only downside was that there was no mini fridge in the room."
