Such friendly and welcoming people who work here. Had a wonderful, charming time during my two week stay. The space heater worked great and made my room cozy during cold nights. The shower water was hot. The food at the restaurant downstairs was impressively delicious especially for being at a hotel/bar. The TV was massive and very comfortable bed. Free WiFi and towels. Very affordable. So many things here to be grateful for.
I think it's a really great place to stay for the price. The owners seem really hard working and were friendly and had good customer service. It wasn't perfectly clean and wasn't a five star hotel but it's not fair to expect that for the price. The atmosphere in the pub with the rugby game on was cool and it was a nice place for dinner both nights of our stay. Definitely would stay here again. Loved it. Excellent value.
Upon entry for check in, it didn't look like a place to stay. The reception desk had a bunch of bills on the counter with no direction to check in at the bar.
We had to call the number to see where to go and check in.
Upon checking in at the bar, we found out that apparently our reservation had been cancelled. I asked if they still had rooms available which they replied no. After walking away, the staff said they had a room but because of the poor service, we decided to stay elsewhere.
Partner and I were in the city for a concert at Wolfbrook Arena, and were greeted by very friendly and helpful staff who were happy to help us with the best route to walk to and from.
The room was clean, spacious and the bed was comfortable. Staff were very friendly and helpful and had a lot of local information. It was great to have a kitchen, which had everything you need, to make your own food. Very easy transport links (bus stop right outside the hotel) and a good location; out of the city but close enough to walk in or catch a short bus ride. Very cheap accommodation, very good value for money - I would highly recommend this hotel.
Clean room also bathroom and toilet.The room had been newly renovated and had its own new sink. I was delighted to be able to use a well-equipped kitchen.