โรงแรมใกล้สวนสาธารณะชิสแมนครีก,

"Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. "

"The staff was great and accommodating while in town for a Hampton University event. The service will be the reason for my return. Breakfast is steady, waffles are good, sausage may need to consider another supplier, not very flavorful, and lastly, bed was great, but it's time to upgrade the pillows, room was clean as always, again it is the service that keeps me coming back "

"Pros: The staff were excellent and very friendly! Cons: The pool was closed for the entire duration of our stay for unknown reasons. The bathroom (specifically around the toilet area) was not as clean as I would have expected. The couch in our room had suspicious-looking stains on it and none of us dared to sit on it."

"Air conditioning wirked properly"

"No hot tub. "

"Great staff great location "

"Karen at the front desk was very helpful during this stay."

"In the bathroom of my room, there was mold growing around the shower. I have photos if you’d like to see them. The sink was dirty upon my arrival. When brought up to the staff, they said they were aware and have previously submitted it to management. The room was dusty and had not been properly cleaned in a while. "

"This is always my spot when I come to the Hampton in Newport News when I come to visit My Son’s I love it"

"The HVAC controls were confusing- they n the wall or at the unit?"

"Clean room"

"There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. "

"This property is very out dated. It is need of upgrades. But if you a looking for a cheap stay and convenience then perhaps this can work. Please note that the breakfast is not worth mentioning. It's a pack of outmeal and teabags. Not even bagels, donuts or anything like that. A few pieces of fruit. There was some muffins but when I tried eating it was so stale and dry I almost choked."

"There were divets in the floor which felt really weird and wrong. Not sure how to fix but it needs it badly. Curtains have tears in them as well"

"Nice clean room. Bed and pillows real comfy. Friendly staff and located nice facinity of Hampton Coliseum and Mall. Pool was not as inviting. But overall stay was good and would stay again."

"Awesome up grade and remodeling is great to this hotel. Friendly staff and great breakfast."

"Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...