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"Clean room and bathroom, friendly staff, quiet and relaxing."

"I chose the Kings Arms for location and the olde worlde look of the rooms on their website. The location was perfect for our trip, however the hotel was not! Check in is at the bar - all ok. We were told no food being served on Friday night despite the website showing a bar b que style restaurant (the hotel info in the room said pizza but there was neither) They offered recommendations but we found our own. Also told no breakfast available, same story, we found our own. We were walked outside to...

"Allocated me a dirty room (like literally not cleaned with towels on floor etc). Next room had aircon but it didn’t works they said they would fix but never did. Service at breakfast was terrible one day (fine the other)."

"Lovely stay and great room."

"Booked a family quadruple room which is two twins and a double bed in a good sized room, we have booked this room twice in other locations in England and the guy at the front desk gave us a room with a double and a twin, went back and expressed we got the quadruple room and he grunted hummed and hawed before I told him that we had paid for it, showed reservation and expressed we needed the beds for our two Children. He said there weren’t anymore and he couldn’t but then I showed that it said oh...

"We loved our stay in Chipping Norton, the place was perfect size for our party of 3, great location, and ridiculously cute :) only wished we could have stayed longer."

"The staff are very helpful and welcoming A very good menu. Escargots were the best Good selection for the continental breakfast and other cooked breakfasts available on request big comfortable bed nice shower fantastic old pub. good parking facilities."

"Fantastic views, excellent staff, exquisite food, cannot recommend highly enough"

"The property was well positioned. The Cotswolds are BUSY, so it was great to have somewhere to stay out of the busyness. The bed was comfortable and bathroom was a great size (room 2). No aircon which was an issue in the latest heatwave. The staff did try to help by putting a fan in the room. We used the restaurant for dinner and there was a wide selection of choices. This can also be said about breakfast."

"Perfect escape for the weekend. We had family over from Australia and the large communal living space and kitchen was perfect."

"Didn't get my cide to get into property had to call hotels.com. The stairs are very awkward with small children. Heating Didn't work correctly gor first three days. Kitchen needs more cutlery ( knife & spoon). "