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"Poor maintenance and outdated equipment and furniture."

"El personal y servicio excelente"

"Z"

"Very good hotel and they are always willing to help. Have stay there numerous times. Breakfast is really good."

"Great hotel, centrally located"

"F"

"This stay ranks among the worst I have experienced. Checking in at the front desk took a long time. Blood appeared on the bed sheets, and staff declined to replace them because it was late, so I slept without sheets. Every service felt overpriced. They would not bring deliveries upstairs even though my wife and I had undergone surgeries. Finally, they double-charged me and blocked my departure unless I paid. Expedia attempted contact many times without success. I was at their mercy because I...

"Muy buena por su precio"

"This is a very traditional hotel in Cali, and I absolutely loved the location. It's super convenient and feels safe, with many tourist attractions within walking distance, including the Cali River, La Plazoleta de Jairo Varela, El Gato, La Tertulia, and more. The Food is amazing, the welcome cocktail was delicious, their empanadas are a must-try, and breakfast was one of the best. The staff is super friendly and helpful. They also have drivers outside the hotel who you can rely on to take you...

"The staff were friendly, we loved that they gave us a bottle a wine as a welcome. The breakfast was great. The only negative part is that the parking lot is too small."