Dear Elizabeth,We are disappointed to hear about your experience. Please accept our apologies for falling short of expectations. We strive to provide guests with any information they need prior to their arrival and upon check-in. If this was not the case, you can be certain we will get to the bottom of what went wrong. We will also make sure that our rooms are in tip-top shape. We know that we can do better. Should your travels bring you back, we welcome another chance to prove this. Sincerely,Team Best Western Chicago Southland

Dear Kymberly,Thank you for taking the time to let us know about your visit. Please know when booking through a third party we cannot guarantee a room type prior to arrival and we do our best to accommodate requests. Please accept our apologies that there was an unpleasant odor in your room. We will be conducting an investigation into this matter to ensure the issue is resolved. Our team wishes you pleasant future travels. Sincerely,Team Best Western Chicago Southland

Dear Roger,Thank you for offering feedback about your recent experience at our hotel. We're glad you enjoyed the service of our exceptional staff. Your comments are important to us, and we'll use them as we continuously work to improve our accommodations. Given another opportunity, we hope we can host you for the stay you expected. Sincerely,Team Best Western Chicago Southland

Dear Liliana,We appreciate your constructive feedback. Please know that we take cleanliness concerns very seriously, so we'll immediately take steps to improve. We're confident we can do better, and we hope to have a chance to change your perceptions. Sincerely,Team Best Western Chicago Southland

Dear Taimur,It's wonderful to know that you enjoyed our friendly service during your visit and that you had a great time overall. We will keep your comments in mind about the upkeep of our accommodations, and we hope you will join us again soon. Sincerely,Team Best Western Chicago Southland

Katrina, Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your stay. Our team is committed to providing clean and comfortable accommodations, and we regret that we fell short of your expectations. Please know that your feedback is valuable to us, and we will take the necessary steps to address the noise and cleanliness issues. Your comfort is our main priority, and we hope you'll give us another opportunity to provide you with a more enjoyable stay in the near future.Sincerely,Team Best Western Chicago Southland

Dear Brooke, Thank you for taking a moment to leave a review. Please accept our sincere apologies for the shortcomings during your stay. We are deeply disappointed to read your comments and want you to rest assured that all your concerns will be investigated internally and addressed with our team. We want our guests to enjoy comfort here, so thank you for bringing your concerns to our attention. It is our sincere hope that you will give us another opportunity in the future to provide you with an improved experience.Sincerely,Team Best Western Chicago Southland

Dear Michelle, Thank you for taking a moment to share your experience with us. We're pleased to note that you enjoyed your overall stay, and we appreciate you mentioning our clean and comfortable accommodations. We'll be sure to share your concerns about the back parking lot with our team for further consideration and to ensure our high standards of cleanliness are being met. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Team Best Western Chicago Southland

Dear Maria,We appreciate your feedback on our property, and we are sorry that our accommodations did not meet your expectations. Our team encourages our guests to notify us of any issues they encounter so we can find a solution for them. We apologize and will discuss your report with housekeeping. Thank you for notifying us of your recent experience, and please consider returning in the future for a better visit.Sincerely,Team Best Western Chicago Southland

Dear Josephine, Thank you for taking a moment to leave a review. We are always working our hardest to provide a high-quality experience for all of our guests, so it is deeply disappointing to hear that we didn't meet your expectations. Your concerns regarding our accommodations will be discussed internally to ensure that we are meeting our own high hospitality standards. It was a pleasure having you here, and we hope you will give us another opportunity in the future to change your lasting impression. Sincerely,Team Best Western Chicago Southland

Dear Talukder,Thank you for the excellent rating of your recent stay at Best Western Chicago Southland. We're glad you enjoyed your time with us and our clean accommodations. It would be our pleasure to host you again in Oak Forest, so come back soon!

Dear Brian,Thank you for taking the time to share your experience with us. We are glad that our team positively impacted your stay and that you found everything well within our hotel. Unfortunately, what happens outside our property is not up to us. However, we do everything we can to ensure our guests have a safe and comfortable stay with us. Thank you for choosing to stay with us. Sincerely,Team Best Western Chicago Southland

Dear Mikeya,We appreciate you reviewing your stay at Best Western Chicago Southland. You can always count on us for clean accommodations when traveling to our area. Thank you for the positive feedback, and we'll see you again next time! Sincerely,Team Best Western Chicago Southland

We're sorry to hear about any lack of upkeep during your visit, as this is never our intention. We'll be sure to look into all your comments further and make changes where necessary. Please come back and join us again soon. Sincerely,Team Best Western Chicago Southland

Dear Angela,Guest satisfaction means everything to our team, so we are saddened to see you had a disappointing stay. We are constantly working to improve and apologize that our breakfast and the cleanliness of the room were not up to our normal high standards. You can be sure we will review your comments internally to make sure we do better going forward and we hope to have the honor of impressing you with our improvements on future visits to the area.Sincerely,Team Best Western Chicago Southland

Dear Robert,Thank you for taking the time to respond with feedback regarding your recent stay. Our greatest motivation is that our guests have a good experience during their stay; that is why we appreciate your valuable comments so that we can continue working to provide better service every day. We will pass the corresponding notes to the manager for their prompt attention. We hope you will consider staying with us again so that we can provide a much better experience.Sincerely,Team Best Western Chicago Southland

Dear Ya,The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness and safety, as well as for any issues with noise and the bathroom. We'll pass your comments along to the appropriate staff members, and we'd appreciate the chance to provide you with more suitable accommodations.Sincerely,Team Best Western Chicago Southland

Dear Nicholas,We're truly sorry to hear that your recent stay fell short of your expectations. Your feedback is important to us, and we appreciate you bringing your concerns to our attention. Rest assured, we are committed to continuously improving our services to ensure a better experience for our guests. Your satisfaction is our top priority, and we genuinely hope to have the opportunity to make it up to you in the future. Thank you for your patronage and for taking the time to share your thoughts.Sincerely,Team Best Western Chicago Southland

Dear Thiago, Thank you for choosing us for your visit to Chicago! We are glad to hear that you were satisfied with your experience and look forward to welcoming you back in the near future.Sincerely,Team Best Western Chicago Southland

Dear Gregory,Based on your rating, it seems our accommodations met your needs. If there is anything else we could've done to improve your experience, please let us know. We want the opportunity to earn your five-star approval!Sincerely,Team Best Western Chicago Southland

Dear Kayla,It's terrific we ticked all the boxes for you and your family to have a great stay! Whenever your adventures bring you back to the Windy City, please don't hesitate to revisit us at Best Western Chicago Southland!Sincerely,Team Best Western Chicago Southland

Dear Dzmitry,It was a pleasure hosting you at Best Western Chicago Southland! We're glad our attention to cleanliness impressed you, and we look forward to seeing you again soon.Sincerely,Team Best Western Chicago Southland

Dear Elisa,We're happy to hear this! At Best Western Chicago Southland, your comfort is what we strive for, and we're glad our accommodations served you well. We look forward to seeing you again someday!Sincerely,Team Best Western Chicago Southland