Dear Diani, We are flattered by your generous review of Chicago Marriott Downtown Magnificent Mile. Thank you for recognizing the outstanding service and convenient location we provide. We take pride in delivering a top-notch experience coupled with easy access to all that the city has to offer. We appreciate all of your feedback and look forward to your next visit.Sincerely,Patrick BirchallGeneral Manager

Dear JAIRO ROBERTO GUZMAN, Thank you for sharing your experience with us. We sincerely apologize for the billing concern and completely understand the frustration you must have experienced. We appreciate you for bringing this matter to our attention and for your patience and understanding. Your feedback is invaluable, and we hope you will give us another chance to restore your confidence in us.Sincerely,Patrick BirchallGeneral Manager

Dear Bryana Amanda, Thank you for choosing Chicago Marriott Downtown Magnificent Mile. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Patrick BirchallGeneral Manager

Dear JANG SUK, Thank you for the wonderful review. We are thrilled we met your expectations for a pleasant stay. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Patrick BirchallGeneral Manager

Dear Peter, Thank you for your glowing review of Chicago Marriott Downtown Magnificent Mile! We're delighted that you found our location convenient and enjoyed the luxurious amenities and dining options. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay soon.Sincerely,Patrick BirchallGeneral Manager

Dear Kaveena, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Patrick BirchallGeneral Manager

Dear Lisa, Thank you for taking the time to review your recent stay with us. We want each guest to have an outstanding experience at our hotel, and we apologize for not meeting your expectations. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Patrick BirchallGeneral Manager

Dear Zhong, Thanks for the outstanding rating! We are delighted your time at Chicago Marriott Downtown Magnificent Mile was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Sincerely,Patrick BirchallGeneral Manager

Dear Cathy, Thank you for your glowing review of Chicago Marriott Downtown Magnificent Mile! We're thrilled to hear that you had a wonderful experience from check-in to check-out. Our exceptional front desk staff takes pride in providing top-notch service to all our guests. Your kind words are truly appreciated, and we look forward to welcoming you back for another fantastic stay soon!Sincerely,Patrick BirchallGeneral Manager

Dear Tanisha, Thank you for choosing Chicago Marriott Downtown Magnificent Mile and for your terrific review. We're thrilled to read that our dedication to cleanliness and our convenient location make for a memorable experience for you. We strive to provide a comfortable and enjoyable experience for all our guests, and it's gratifying to know when we succeed. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Patrick BirchallGeneral Manager

Dear James, Please accept our apologies for not meeting your expectations. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. However, we regret falling short and apologize for the concerns that may have kept you from having an outstanding stay. We wish we could have had the opportunity to address your issues while you were still here, and we hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Patrick BirchallGeneral Manager

Dear Chandra, Please accept our apologies for any inconvenience or dissatisfaction you experienced during your stay. We strive to provide comfortable and convenient accommodations for all our guests, and it's disappointing to see that we missed the mark with you. We take your comments seriously and will address this concern to enhance the overall guest experience. Thank you for bringing these matters to our attention, and we hope for the opportunity to provide a more positive experience in the future.Sincerely,Patrick BirchallGeneral Manager

Dear Megan, Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding stay. Therefore, we sincerely apologize for any difficulties you may have experienced while a guest at our hotel. We hope you will give us another chance to provide you with the hospitality and service you should always expect from us. We hope to see you again soon.Sincerely,Patrick BirchallGeneral Manager

Dear Abigail, We are delighted you chose to stay with us at Chicago Marriott Downtown Magnificent Mile. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.Sincerely,Patrick BirchallGeneral Manager

Dear Ellie, Thank you for choosing Chicago Marriott Downtown Magnificent Mile. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Patrick BirchallGeneral Manager

Dear Hannah, Thank you for the five-star rating. We are thrilled we exceeded your expectations for a fantastic stay at Chicago Marriott Downtown Magnificent Mile. We hope to have the pleasure of doing so again on your next visit to Chicago.Sincerely,Patrick BirchallGeneral Manager

Dear Dona, Thank you for choosing Chicago Marriott Downtown Magnificent Mile for your stay! We're thrilled to read that our location was convenient for your conference, offering you the perfect place for your visit. We look forward to the opportunity to welcome you back for another seamless and enjoyable stay.Sincerely,Patrick BirchallGeneral Manager

Dear Sami, Thank you for the excellent rating. We are thrilled we met your expectations for a fantastic stay at Chicago Marriott Downtown Magnificent Mile. We hope to have the pleasure of doing so again on your next visit to Chicago.Sincerely,Patrick BirchallGeneral Manager

Dear Laura, Thank you for taking the time to share your positive experience with us! We're delighted to know that you had an overall great stay and found our location super convenient, with excellent views and amenities meeting your expectations for a Marriott. We also appreciate your kind words about the friendly and fast check-in process. Your feedback regarding towels is noted, and we'll work to ensure better communication and service in this regard. It was a pleasure having you as our guest, and we hope to see you again soon at Chicago Marriott Downtown Magnificent Mile.Sincerely,Patrick BirchallGeneral Manager

Dear Nancy, Thank you for staying at Chicago Marriott Downtown Magnificent Mile and sharing your positive feedback. We're delighted to read that you found our hotel's location in the middle of downtown great for shopping and dining. We hope you had an enjoyable stay, and if your travels bring you back to the area, we would be thrilled to welcome you again. Sincerely,Patrick BirchallGeneral Manager

Dear Gregory, Thank you for your recent stay at Chicago Marriott Downtown Magnificent Mile and for posting your review. We are so pleased you had a great time with us and that you loved the view from your room. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Chicago.Sincerely,Patrick BirchallGeneral Manager

Dear Jhon Wilson, We are thrilled you had an excellent stay at the Chicago Marriott Downtown Magnificent Mile, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Patrick BirchallGeneral Manager

Dear Rajeshriben, We appreciate you taking the time to leave your kind rating for Chicago Marriott Downtown Magnificent Mile. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Patrick BirchallGeneral Manager

Dear Michael, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Patrick BirchallGeneral Manager

Dear Hileen, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Chicago Marriott Downtown Magnificent Mile. We look forward to your return and wish you all the best with your future travels.Sincerely,Patrick BirchallGeneral Manager

Dear toussaint, We deeply regret that your New Year's Eve experience did not meet your expectations. Your feedback concerning the entertainment and noise disturbance is valuable, and we apologize for any inconvenience caused. Please be assured that your comments will be shared with the appropriate teams to address these concerns. We appreciate your patronage and sincerely hope to have the opportunity to better serve you in the future, providing the exceptional experience you deserve.Sincerely,Patrick BirchallGeneral Manager

Dear Loai, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Patrick BirchallGeneral Manager

Dear Geniene, It was a pleasure having you stay with us. We are glad you enjoyed most of your visit and were impressed with our service. However, we're sorry for any housekeeping oversight with the carpet in your room; please be assured we will address this with our housekeeping team. Also, we regret you were not entirely satisfied with the quality and condition of our accommodations and were unhappy with the pillows in your room. We've taken note of the concerns you raised as we strive to ensure a perfect visit for every guest. Thank you for this valuable feedback, and we hope to see you soon. Sincerely,Patrick BirchallGeneral Manager

Dear Juan, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we sincerely apologize for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance so we can provide you with the exceptional stay you should always expect from us.Sincerely,Patrick BirchallGeneral Manager

Dear Dena, Thank you for your excellent rating of Chicago Marriott Downtown Magnificent Mile! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Patrick BirchallGeneral Manager

Dear Rosly, Thank you for bringing your concerns to our attention. We sincerely apologize for the unpleasant experience you had with our associates, and we understand that we fell short of the welcoming and attentive service we strive to provide. Your feedback is invaluable, and we will address this matter promptly to ensure our team meets the standards expected. Additionally, we apologize for the inconvenience caused by the AC issue during one night of your stay. Our maintenance team will review and address this to prevent any recurrence. We appreciate your understanding, and we hope to have the opportunity to provide a more positive experience during any future visits.Sincerely,Patrick BirchallGeneral Manager

Dear Todd, Thank you for choosing us for your stay and for sharing your thoughts. Your feedback helps us enhance our services and better serve you in the future. We look forward to the opportunity to welcome you back again.Sincerely,Patrick BirchallGeneral Manager