Excelente el servicio de la recepción, me atendió Brenda y fue excelente sus recomendaciones y servicios. Hay valet parking por un monto conveniente,pague el desayuno que es un desayuno completo en el restaurante del hotel y estaba muy bien. Hay una panadería en el lobby espectacular, el área es excelente y la ubicación en el corazón de la Michigan Ave, hay de todo. Me encantó y volveré.
Best Western-Grant Park and the most friendly staff on call most of the times. I did interact with one or two not so friendly members. But everyone else helpful and sweet which out weighed the others
Sara Christine
เข้าพัก 3 คืน, เมษายน 2024
8/10 ดี
Ross
7 พ.ค. 2024
Ross
เข้าพัก 4 คืน, พฤษภาคม 2024
6/10 พอใช้
Benjamin
7 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Broken shower rod, poour placement of A/C unit blowing directly on one of the bed
The location was great - close to the red, green, and orange lines and various buses on State Street and Michigan Avenue.
I heard no noise from the hall. The noise from outside was buffered by the running the room fan.
All staff I interacted with were delightful.
My only complaint was that they shut off our water one night without any advance notice and didn't give us any water to use for drinking or brushing teeth, etc. I felt like that could have been dealt with better but the other days were perfect.
Nice hotel. Small rooms but very nice. Staff was nice. Eight minute drive to the convention center which was nice. Easy drive to get to the hotel. Parking each night thru the hotel is an ADDITIONAL $50. Or that’s just normal for hotels in Chicago ? Got a $70 ticket during my time checking in to the hotel. Maybe it’s just a learning curve staying in Chicago.
Las habitaciones estaban minimanete dañadas como la pueta del baño y hace falta que den mas muestras de shampoo y acondicionador ya que a lo mucho son para 2 personas y eso apenas
Es una propiedad descuidada, le falta mantenimiento, las llaves de la regadera no servían, aroma a viejo en la habitación, sin servicio a la habitación, sin estacionamiento, en fin, no volveré a ese hotel
Alejandro Muñiz
เข้าพัก 4 คืน, เมษายน 2024
6/10 พอใช้
Parvez
เดินทางกับคู่รัก
24 เม.ย. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Parking is a problem. Lift is very tidy, seems suffocating. No direct stairs to go to the lower floors.
The ice machine and vending machines were broken and the rooms and hallways were not clean, there was a mysterious stain on our sheets too. Also very minimal hot water.
It was a good cheap option for just staying there to sleep but not to spend too much time in. It was also very dry in the room.
It was close walking distance to pretty much everything and I loved the area a lot! Staff was friendly too! I would say, if you’re okay with a bit of a run down room in exchange for a good price and good location with lots around, then this is a good option.
Keanna
เข้าพัก 3 คืน, เมษายน 2024
4/10 แย่
Rob
20 เม.ย. 2024
Rob
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก BWGP วันที่ 22 เม.ย. 2024
Thank you for taking the time to write this review, it is disheartening to learn you did not enjoy your stay. Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you'll return to see how we grow.
Good location for conventions at McCormick place and similar. Easy access to bus/trains/walking. Great park across the street.
Con - Pillows should all be replaced...zero structure. Cosmetically, could be better but suitable if you need convenient lodging.
This hotel is in the perfect place. Its a mile from wintrust arena and Millennium Park. Plus there plenty of food options on Michigan or Jewel Osc near by.