Dear guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your 5 stars rating provided to us. It is our great pleasure to learn that you thoroughly enjoyed our services during stay with us. Your kind compliments have been passed on to my team. We look forward to the pleasure of welcoming you back in the near future. Should I be of any your further assistance, please do not hesitate to contact me. Sincerely yours, Pissamai Julsaard General Manager

Dear Value guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It is our great pleasure to learn that you thoroughly enjoyed our services during stay with us. Your kind compliments have been passed on to my team. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Should I be of any your further assistance, please do not hesitate to contact me Sincerely yours, Pissamai Julsaard General Manager

Dear Feng Ying, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It is our great pleasure to learn that you thoroughly enjoyed our services during stay with us. Your kind compliments have been passed on to my team. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Should I be of any your further assistance, please do not hesitate to contact me Sincerely yours, Pissamai Julsaard General Manager

Dear Linh, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It is our great pleasure to learn that you thoroughly enjoyed our services during stay with us. Your kind compliments have been passed on to my team. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Should I be of any your further assistance, please do not hesitate to contact me Sincerely yours, Pissamai Julsaard General Manager

Dear valued guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It is our great pleasure to learn that you thoroughly enjoyed our services during stay with us. Your kind compliments have been passed on to my team. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Should I be of any your further assistance, please do not hesitate to contact me. Sincerely yours, Pissamai Julsaard General Manager

Dear Jazmine, Dear valued guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It is our great pleasure to learn that you thoroughly enjoyed our services during stay with us. Your kind compliments have been passed on to my team. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Should I be of any your further assistance, please do not hesitate to contact me. Sincerely yours, Pissamai Julsaard General Manager

Dear valued guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It is our great pleasure to learn that you thoroughly enjoyed our services during stay with us. Your kind compliments have been passed on to my team. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Should I be of any your further assistance, please do not hesitate to contact me. Sincerely yours, Pissamai Julsaard General Manager

Dear Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. I am disappointed to hear that your experience did not meet your expection. At Sumittaya Chiangmai Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you this level of service is not indicative of the usual high standards at our hotel. Should I be of any your further assistance, please do not hesitate to contact me. Sincerely yours, Pissamai Julsaard General Manager

Dear Henjorie, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hote

Dear GKD, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hote

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Thank you very much for your good review.

Dear Katie, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Value Guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Hyo Jin On, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Harbir, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Wei Han , On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear value guest, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Ho Yuen, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Regarding for safety deposit box set up in guest room is duly noted and we will working on this. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Toby, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel

Dear Dada, On behalf of Sumittaya Chiangmai Hotel, we would like to thank you for your valuable comments provided to us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pissamai Julsaard General Manager Sumittaya Chiangmai Hotel