L’hôtel est situé dans une belle partie de la rivière. Tout le personnel que nous avons rencontré étaient d’une grande gentillesse. Le nourriture au restaurant est excellente. La chambre fraichement rénovée était impeccable.
This is a perfectly decent resort. I had a room on the second floor that overlook what they call a garden. Because of the location, the room did not get much light. It's hard to give a place a high recommendation when outside it's sunny, but you always require lights on in your room. The resort is on the river but, to be clear, the river is murky and not particularly beautiful. I chose breakfast with my package, and it was acceptable but nothing to write home about. The hotel has wood floors and a lot of other wood features. The challenge with such decor is that it is dated after a decade or so, and there is nothing you can do about that. So, aesthetically speaking, the hotel was probably a stellar-looking property in 2010. That said, the staff are lovely and super helpful.
Great property food service was first rate zero complaints. They did everything well. It was not the least expensive by far but still managed to deliver value.
Great location, beautiful decor and spacious rooms! The staff was absolutely amazing; polite, good conversation and always helpful. It is family friendly with calming atmosphere, so I would not consider this hotel a place to party. We scheduled a couple of adventures through the hotel concierge and it definitely saved us time and planning. I would highly recommend if you’re looking for an upper scale relaxing place to come back to after a day of exploring Chiang Mai.
Beautiful hotel with great service. My room on the 4th floor was huge and lovely. The room was very quiet and I enjoyed sitting on the balcony in the evenings listening to the live piano music from the restaurant below. My only disappointment was the neighborhood was not walkable. No sidewalks and very narrow streets but easy to take a taxi.
Great staff but not the comfortable stay expected.
The staff are friendly and helpful. but we are sorry to say that this hotel did not meet our expectations for a resort and spa - we noted many areas for improvement. The lobby is cheerful and bright however our room on the top floor was quite dark and the bathroom dated. The hotel elevator was very slow. The pool was in a nice setting by the river but the deck and carpets are weathered and worn. Breakfast was mediocre but also in a nice setting at least. The gym was dark and musty and on the warm side and there were no sanitizing wipes to clean equipment. There is a lot of traffic noise into the late hours and it was not a peaceful stay. Overall we did not find this accommodation was good value for the money compared to our 5 other short term stays in Thailand.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, ธันวาคม 2022
10/10 ดีเลิศ
Ian
22 ธ.ค. 2022
Ian
เข้าพัก 5 คืน, ธันวาคม 2022
การตอบกลับจาก Namtan วันที่ 23 ธ.ค. 2022
Thank you for your stay with us and wish you got good experience during your trip
Dear Value Guest, We very much appreciate your comments regarding your stay at RatiLanna Riverside Spa Resort Chiangmai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.