I was being inform that the hotel was full during the check in. The staff took me to another unknown hotel and I was also ask to pay there. It was totally unacceptable. I had not being notify by Expedia or hotel in advance that the hotel was full.
Van
เข้าพัก 1 คืน, พฤศจิกายน 2018
การตอบกลับจาก Manyi admin วันที่ 10 ก.ค. 2019
Through the high season and our system is still not perfect so there is a miss understanding by our staff. We are truly sorry about that situation please accept our apologies.